Jeff Cavanaugh wrote:I understand this being disappointing, but it's also a completely logical rollout - the map is basically the Watterson and everything inside it. If their rollout plan involves starting with a more limited geographic area, that's the most rational and least fraught way to divvy the city up.
Terri Beam wrote:Jeff Cavanaugh wrote:I understand this being disappointing, but it's also a completely logical rollout - the map is basically the Watterson and everything inside it. If their rollout plan involves starting with a more limited geographic area, that's the most rational and least fraught way to divvy the city up.
Actually, you are incorrect on that. The delivery area extends out fairly significantly beyond the Watterson. As I said it generally follows Hurstbourne/Fern Valley/and some smaller arteries west to the river. I have a significant problem with hyping this as they did for the entire city of Louisville. One only has to look at the map when opening the UberEats app to see that this was set up arbitrarily.
I find it hard to believe that they don't have drivers for these areas, especially the wealthier sections of the city, so I'm not going to buy that as an excuse (if that's the one they try to provide). I should also point out that Lexington's delivery area covers their entire city limits, so something isn't kosher with Louisville's. I can understand Google Fiber having a limited rollout because of infrastructure building, but this?
I have a message in to them and I'm awaiting a reply after they requested my address.
Jeff Cavanaugh wrote:Ah, I couldn't find the map you're referring to. The one I saw was just everything around 264 and inside it.
In any new service area, we want to ensure a reliable experience and fast service. We are initially launching in the 264 loop but look forward to expanding throughout the metro area.
Robin Garr wrote:I don't think this will make you feel that much better, but I got this reply back from Evangeline George at UberEATS:
Terri Beam wrote:Robin Garr wrote:I don't think this will make you feel that much better, but I got this reply back from Evangeline George at UberEATS:
Not really, Robin since they're not telling the truth. Last time I checked Hurstbourne Lane was outside the Watterson. It is what it is, I guess.
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