RonnieD
Foodie
1931
Thu Aug 23, 2007 12:09 pm
The rolling acres of Henry County
Adam Robinson wrote:Where I used to work, we threw food left on the table away if the people left. I am not sure people understand how often people leave their food. The business was supposedly worried about liability, and we definitely weren't allowed to put their half eaten food in our kitchen/fridge. 99% of the time people do not come back for it.
All that said, while I love Hammerheads' food, they have had problems with rude staff over the years, and I say that as someone who very rarely has bad experiences with staff anywhere (I'm not a complainer). I quit going there years ago until that one jerk of a bartender was no longer working, because of how poorly he treated my family. I'm not sure if it's the tight quarters combined with it generally being slammed or not, but many on the staff there seem about to pop when it's busy. That said, they do have some great people who work there, and given I usually go early nowadays if I go at all, I've had generally good experiences.
RonnieD wrote:Dumb move Hammerheads. Especially the attitude of the bus boy. (Who allows the bus boy to speak with customers anyway? Don't you have tables to clear?)
Jason G wrote:Adam Robinson wrote:Where I used to work, we threw food left on the table away if the people left. I am not sure people understand how often people leave their food. The business was supposedly worried about liability, and we definitely weren't allowed to put their half eaten food in our kitchen/fridge. 99% of the time people do not come back for it.
All that said, while I love Hammerheads' food, they have had problems with rude staff over the years, and I say that as someone who very rarely has bad experiences with staff anywhere (I'm not a complainer). I quit going there years ago until that one jerk of a bartender was no longer working, because of how poorly he treated my family. I'm not sure if it's the tight quarters combined with it generally being slammed or not, but many on the staff there seem about to pop when it's busy. That said, they do have some great people who work there, and given I usually go early nowadays if I go at all, I've had generally good experiences.
Yeah not if they left it on the plate but if it was already boxed up?? At least give them 30 minutes or so to see if they come back for it. Thats just common sense. People don't leave their boxed up food that often honestly. Maybe happens once or twice a night and they usually come back for it before they even pull out of the parking lot.
Omg if the bus boy had said that to me i probably would have berated him loudly.
Steve Eslinger wrote:Normally, I'm not one to complain about restaurants, especially local/smaller operations. But I have to say, I have eaten at this establishment three times, and each time I walk out shaking my head at the service. Surly, snarky servers have been my misfortune each visit. Sorry, after three swings & misses, I'll not be back. Doug's experience does not surprise me.
RonnieD
Foodie
1931
Thu Aug 23, 2007 12:09 pm
The rolling acres of Henry County
RonnieD wrote:You don't have to put those take-away containers in the fridge, but you can put them off to the side of a server's station or somewhere relatively safe for 15 mins and see if the customer returns, ESPECIALLY when they specifically asked for an entire meal to be boxed up due to an unexpected early departure.
In my opinion, that is the first mistake.
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