
Here's the deal:
I have a situation concerning a concrete driveway that was installed at my Mother's house in June of 2013. The driveway surface began flaking(I believe the term is spalling) in March of 2015, and the original contractor came out, looked, and promised to rectify the problem. The contractor has repeatedly told me that he will get the driveway fixed, and even told me that other customers from the same time period were also having the issue, and that he believed it to be caused from a bad mix his company received. I have talked to this person every couple of weeks since the beginning of the problem, and while he has been nice, and I felt in good faith he was going to proceed, the work has never been started. I have been ridiculously patient in waiting for resolution, and I wonder what can I do next? The Better Business Bureau has made contact, and I am talking to an attorney about filing suit, but I have a bad feeling I'm stuck.
I never in a million years thought I would have a problem with a concrete driveway(neighbors have had the same ones for over 50 years!). I talked my mother into getting her asphalt driveway replaced with concrete, and now I feel terrible about what has happened. I had her get three bids, and told her to go with the lowest, thinking concrete is concrete, right? I was awfully wrong, apparently.
It's a very frustrating situation.