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AT&T U-verse

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AT&T U-verse

Postby Gayle DeM » Mon Mar 25, 2013 4:12 pm

Does anyone have exprience swithcing from Insight Cable and online to AT&T U-verse Cable and online?

I am considering doing so because of cost. Presently I pay $135/month which seems steep to me. U-verse would cost $92.

On the other hand, I have only lost power for more than an hour one time, in the midst of our worst sleet storms. Power went out late that evening, so I went to bed! Everything was working beautifully next morning. My only complaint is that I have no idea who to reach a real person, if I needed to talk to someone.

What say you?
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Re: AT&T U-verser

Postby Gary Guss » Mon Mar 25, 2013 4:54 pm

We did it last year... the Uverse seems to work fine, we lost it a couple of times early on but the past 2-3 months have been no probllem and its a lot cheaper
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Re: AT&T U-verser

Postby JustinHammond » Mon Mar 25, 2013 5:36 pm

We haven't switch because of the research we've done and what friends have told us. Anytime I've had issues we Insight, which have been few, I'm on the phone with someone from America in a matter of minutes. A friend, who recently switched, has had a few problems and reports long hold times for "overseas" technical support.

The pricing looks good on the surface, but appears to be only temporary. After the first year of service the rates go up to amost exactly what Insight is charging. Insight is constantly advertising low rates for "new" customers.

It's all about getting someone switched over with a low ball rate and then sticking it to them after the switch.
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Re: AT&T U-verser

Postby Steve P » Mon Mar 25, 2013 8:01 pm

I don't know anyone who uses U-verse here in Louisville....but....I've heard quite a few negative comments about it from several of my out of town friends.
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Re: AT&T U-verser

Postby AmyBK » Mon Mar 25, 2013 9:22 pm

We switched from Insight to Uverse for TV, Internet, and phone about two and a half years ago and have never looked back. It has been very dependable. Support needs have been minimal and easy. Another family member recently made the switch and is very happy. Your mileage may vary!
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Re: AT&T U-verser

Postby Derrick Dones » Thu Apr 04, 2013 2:04 pm

My family switched from Insight Cable and Internet to Uverse in Feb 2013. So far our experience has been stellar. The cost for Uverse is only about $6 less than what we paid for Insight. However, my internet speed is faster and I have not noticed a single interuption in service since it was installed. Additionally, Uverse provided $350 in Visa cards, so that was the kicker of the deal. Yes, my rates are scheduled to go up after 12-24 months...however I was advised that I would be eligible for any promotion that ATT is running at that time.

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Re: AT&T U-verser

Postby Suzi Bernert » Thu Apr 04, 2013 3:18 pm

We cannot get U-Verse tv in our section of town yet. Insight is a disaster and my out of town friends tell me that the under Time-Warner is will only get worse. Come on AT&T and give us some choice!!
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Re: AT&T U-verser

Postby Gary Guss » Thu Apr 04, 2013 3:31 pm

Come on Google and give us a real choice !
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