by Beth K. » Tue Sep 14, 2010 9:26 am
Michelle, we had all of our windows replaced in May and we used Window World. They were in and out (including removal of the ancient aluminums that we had) in about 6 hours. We're very happy with the windows - they look good and prohibit any drafts. Also, one of our cats tore a screen out about a week after they were installed and they were out and had it replaced within a couple days of our calling. They have a book with all of their customers, by address, that they will share with you. We wrote down some addresses near us and walked around and checked out their work before we committed. I thought that was nice to be able to do that.
I actually had a thread on it when we were shopping around. If you do a search, I'm sure you can find it. One thing I will tell you though, is don't be afraid to haggle. About two months after we had ours put in, one of the other companies that we got a price from called and offered us free installation - about a $2,000 difference from their quote. If they had offered that in the first place we would have gone with them, but at that point it was too late. The price would have been the same as Window World, but their product was finished a little nicer. Otherwise, they were essentially the same windows.