Homeowner's Insurance

I'm going to try discussing this again with "head honcho." If he doesn't listen, I'll definitely look into filing a complaint with the state.

Michelle, you might also look into the procedure for filing a complaint with the state Insurance Commission ... just a thought!

We had an issue with our company and after threatening to file a complaint with the state everything got cleared up quickly. We received a letter a couple of weeks later saying our agent was pursuing a different career. Our rates were then reviewed and we ended up paying less for better coverage by the same company.

I hate to have to go that route, but I will.

I hate to have to go that route, but I will.

WHY not ??? Sounds like you have a valid complaint. Therefore, complain. That is a tax supported agency and you have every right to make use of it.