Off-topic discussions about regional news, issues and politics. Pretty much everything goes here, but keep it polite: Flaming and spamming aren't welcome.
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Mark Head

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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Mark Head » Fri Nov 07, 2008 2:15 pm

I don't see how you can be sued if you say you were unsatisfied with your service or experience. If you make allegations that could be construed as defamation or unsubstantiated slurs that's a different matter.

One point...you should clarify when you establish as a patient as to whether the office will see you in a "crisis" situation. Many physicians routinely refer those situations to Emergency Departments of Immediate Care Centers. Unfortunately as medicine continues to fragment and specialize, a full-service physician's office is more difficult to find.

As a matter of principle we still work in a crisis visit because it builds patient loyalty, it's good medicine, and it's just the right thing to do. Unfortunately economics is changing this to a great degree. Today 80% of primary cares physicians offices in Louisville are hospital owned. In other words your doctor is an employee for Nortons, Jewish, or Baptist.
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Michelle R.

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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Michelle R. » Fri Nov 07, 2008 4:44 pm

When I called her, it wasn't a crisis.

My chest felt tight because I had been coughing, I just wanted to be seen so I could try to either cough the crap up, or suppress the coughing. I called the office and said that my chest felt tight, and that I was having a little trouble breathing, could they fit me in? The woman who answered the phone didn't ask about my symptoms, how long I had been sick, nothing.

Three hours later, when I started to turn purple and lose consciousness because my airway seized up, it was a crisis, and a scary as Hell one, at that. I thought I was going to die.
"If you're gonna be a bear, be a grizzly!"
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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Mark Head » Fri Nov 07, 2008 7:07 pm

By crisis I mean same day visit. Some office's will not "work people in" and some will. These types of policies run the gamut. I'm glad you're ok after a very frightening and dangerous situation.
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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Michelle R. » Fri Nov 07, 2008 9:41 pm

Oh no, her office told us when we first started seeing her that they did same day visits. It's just an ordeal to get an appointment unless you threaten to go to Immediate Care. Then all of a sudden, they have a cancellation.

She has a very holistic approach to many things, and I figured I would really like her, and at first, she was fabulous, but her staff are terrible, and her employee turnover is as bad as McDonald's. Every time I go in there, there's someone new working there.
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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Brad Keeton » Tue Nov 11, 2008 1:21 pm

Michelle R. wrote:
Robin Garr wrote:
Michelle R. wrote:I'm not sure how to go about that without her suing me if she catches wind. Funny how that works. I almost died, and I have to be afraid of getting sued for telling folks whom to avoid. The irony. What happened to "First, do no harm"?

I understand, Michelle. "First, protect yourself" is a common-sense rule to live by. It's a shame, though, that we can share information as consumers about banks, insurance companies, car dealers, stockbrokers (I've got a personal gripe against Hilliard-Lyons) and, of course, restaurants; but it's scary to name names when it comes to doctors. Or lawyers, I guess. :D

Anyway, I understand. It was silly of me to ask you to do that, and please don't worry about it.


I WANT to tell. I want to shout "stay away from Dr. so and so" from the rooftops! I just don't want to get sued, in the process.

I WILL say she is an osteopath.


Truth, of course, is a defense to libel (defamation). . .
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Robin Garr

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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Robin Garr » Tue Nov 11, 2008 4:17 pm

Brad Keeton wrote:Truth, of course, is a defense to libel (defamation). . .

True, but sadly enough, this ultimate defense can be cold comfort if you face an angry, litigious professional who wants to take you on and has the deep pockets to do it.
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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Brad Keeton » Wed Nov 12, 2008 10:31 am

Robin Garr wrote:
Brad Keeton wrote:Truth, of course, is a defense to libel (defamation). . .

True, but sadly enough, this ultimate defense can be cold comfort if you face an angry, litigious professional who wants to take you on and has the deep pockets to do it.


I meant that mostly as a joke. I'm an attorney, and I agree with your statement, Robin. Lawsuits aren't fun, at least for the involved parties, anyway. Lawyers sure enjoy them though.
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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Robin Garr » Wed Nov 12, 2008 1:29 pm

Brad Keeton wrote:I meant that mostly as a joke. I'm an attorney, and I agree with your statement, Robin. Lawsuits aren't fun, at least for the involved parties, anyway. Lawyers sure enjoy them though.

I'll spare you the attorney jokes, then, Brad, and thanks for the clarification. I like to think I'm reasonable about lawyers ... I've covered the law and courts and actually spent one semester in U of L Law School before deciding that this career path was really not the one for me. ;)
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Re: Doctor/Dentist Recommendations-Downtown/Up to date

by Brad Keeton » Wed Nov 12, 2008 4:56 pm

Robin Garr wrote: I'll spare you the attorney jokes, then, Brad, and thanks for the clarification. I like to think I'm reasonable about lawyers ... I've covered the law and courts and actually spent one semester in U of L Law School before deciding that this career path was really not the one for me. ;)


I think you probably made the right decision!
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