by Keith D Heath » Wed Jun 27, 2007 11:42 am
My wife and I tried to go to Rivue a couple of weeks ago. This was during the week probably around 5:30 or 6:00 and not on a Friday or Saturday. I say "tried" because we never made it past the phone call to check availability and reserve a table. Short story short - my wife was on the phone, said hello to the person on the other end, asked about a table and turned very briefly to me to ask what time I thought we could get there. Rather then politely ask if my wife was still on the line, she simply interrupted her with a very loud "HELLLOOOO." (I think the "you idiot" was implied on the end.)
My wife immediately told the person "never mind" and tried to hang up the phone. When asked why we didn't want to eat, my wife simply told the person that she didn't like being talked to in that manner and that we wouldn't need a table. I believe that the person on the other end tried to backpedal, but it’s certainly hard to overcome a bad first impression especially right from the get go. We actually wanted to use this dining experience as a gauge for deciding on an upcoming anniversary dinner but don’t think we’ll be dining at Rivue.
So, I would add; 3) bad telephone manners to your list.