Late night service at Mojito's

My wife and I had dinner at Mojito's tonight and I have to say something about the service.We have eaten there probably 20 times or more since they opened.What I have experienced is that if you eat there after 8:30-9:00, expect to have service fall off as it gets later.This is the 5th time in a row that we have eaten later and then had to hunt down our server to order anything.Once we had dinner,it took forever just to find our server to get coffee and dessert.This is the main reason I do not frequent this great restaurant as much as I used to.My hope is the parties of record read this and do something about it,as I love this place but is frustrated with the service,or lack of.

seems like mojito's and havana rumba have something in common=slow service...

.......... and ownership

In defense to both places, there were managerial shifts, and changes upon the departure of staff/owners to open new restaurants. (I am taking a liberty here, so please forgive me).
The suggestion would be to keep frequenting, and speak up while you are in the establishment so the proper steps are to be bolstered/taken to ensure that the patrons are happy and satisfied.


Buen Apetito!

What I have experienced is that if you eat there after 8:30-9:00, expect to have service fall off as it gets later.

This is one subject I am sure others might chime into, as the shift gets later into the night is when there could be more of an error on the restaurants part unfortunately, unless you are keeping up with the flow of the dining.
If memory serves me I believe an article was written ( Marsha maybe ? ) on this situation or at least pertaining to events as dining stations being closed and cooks starting to clean up their stations also as business dictates.
For everyone in this business your first and last tables are sometimes your most critical being that you are getting the machine rolling in the morning or afternoon and then you are slowly coming to a halt in the evening, making sure all guests are enjoying themselves and resolving employee wants and needs also.
The obvious is to have several key staff members or management that are making sure that all guests that are visiting you after your normal dinner seatings are monitoring the dining room to ensure customer service. And of course those employees are rewarded with "preferred" stations and other benefits usually.
I think that most of us have been affected by this somewhere down the road, but I am sure Mojito's will read this topic and adjust accordingly