Outer Loop Buckhead to Close

Since Robin just loves CJ links:

CJ on Buckhead Closing

[Robin Garr]

Charles, I don't mind the link all that much, but I can't help taking it a little personally that you elect to rub my face in it in the process. What's up with that?

the issue here is that links from the forum give them traffic, which (1) artificially improves their Google ranking and (2) gives their advertising sales people the opportunity to claim greater traffic numbers in support of ad rates.

I'm not going to require this, but since I don't see any particular point in using our resources to help the CJ send profits to Gannett HQ in Northern Virginia, I might respectfully suggest a BRIEF paraphrase rather than a hotlink.

Since Robin just loves CJ links:

CJ on Buckhead Closing

Got to love electronic communication . . .

Robin,

I didn't perceive myself as rubbing your face in it. Since you mentioned some time ago that you didn't want to send traffic to the CJ, I have always labeled links specifically as "CJ story on . . . " so folks wouldn't inadvertently be sent to the evil empire. Being the lazy person that I am, I opted to label the link instead of summarizing the story. I don't have the bitter history with Gannett that you have (although I do have a funny story about a conversation where I ticked off the CEO of Gannett), so I was trying to honor your wishes without having to do too much work.

Why I decided to say something about how much you love CJ links this time is beyond me.

Charles

[Robin Garr]

Nuff said, Charles, and thanks for the follow-up. I'm sorry I got cranky. So I'm bitter, that's all.

Got to love electronic communication . . .

Robin,

I didn't perceive myself as rubbing your face in it. Since you mentioned some time ago that you didn't want to send traffic to the CJ, I have always labeled links specifically as "CJ story on . . . " so folks wouldn't inadvertently be sent to the evil empire. Being the lazy person that I am, I opted to label the link instead of summarizing the story. I don't have the bitter history with Gannett that you have (although I do have a funny story about a conversation where I ticked off the CEO of Gannett), so I was trying to honor your wishes without having to do too much work.

Why I decided to say something about how much you love CJ links this time is beyond me.

Charles

Speaking of Buckhead, I had a terrible carry-out experience at the one in Gardiner Lane Shopping Center yesterday. I'm not a big fan of Buckhead to begin with, but I was out with the task of bringing home food for the boyfriend and since I was going to be near there, I thought he might appreciate a burger from there. The food took the expected 20-30 minutes, and everything seemed fine until I got out to the car and took a look at the burger. It was simply meat and cheese on a bun in a box. No lettuce, no tomato, no chips, no pickle, nothing. I took it back inside and they told me that it comes with chips or fries and asked me which one I wanted. I said fries. The girl walked back in the kitchen, came back out and mumbled something incomprehensible to me, and went back to taking care of other customers. I assumed she said something like "they will be right out". I stood there for another 10 minutes waiting for the fries that should have been in the box to begin with. Finally, one of the other girls asked me if I was still waiting for my food. I began explaining to her why I was waiting, and I opened up the box and showed her the lonely, plain burger. She said "Is that not what you wanted?" Hahaha! She then went back into the kitchen to "take care of it" and came out empty-handed. Finally, about 5 more minutes later, with me still standing there holding onto this food which was getting colder by the minute, a manager asked me if they were taking care of me. I explained to her the mess-up and showed her the burger. She went back in the kitchen and came out a couple minutes later with a side of tomatoes and lettuce, a box of fries, an extra side of mashed potatoes just as a nice gesture, and a gift certificate for a free entree up to $10. I'm not a grumpy or pushy restaurant patron by any means but I was about to unleash the fury on them. The manager handled it well enough, so I refrained. So frustrating, though.

We ended up at the Gardiner Lane Buckhead a couple of weeks ago. It's been at least a year or more since we've eaten at any of the Buckhead locations. But my husband had to pick something up at Staples.

I noticed that they had made some changes to the menu. There was a section where they offered smaller entree portions for a lower price point. Which I thought was a good idea given the current economy. However, the food quality seems to have seriously deteriorated (at least the items we ordered).

My husband ordered the fish sandwich. It was actually spoiled. REALLY spoiled. You-could-smell-it-from-a-distance spoiled. The husband hates to make waves & didn't want to say anything or send it back. But I simply wasn't going to let him eat it. My evening was not going to involve nursing a sick man. And it would have made him sick. The waiter handled the situation just fine. Took the fish away & went to place an order for another item. When the waiter came back to the table with the 2nd entree, he said "You know. You were right about the fish. It actually made my eyes water."

I guess ordering a less popular menu item puts you at risk for less-than-fresh food. However, I was sort of amazed that the kitchen actually sent that out without noticing how bad it was.

That may be the reason that Buckhead's received a "C" on their latest inspection. What exactly does a grade of C mean?

We walked in and walked right back out.......That is a shame, as Buckhead's was always an easy choice for a family meal as decent prices. I must agree, however, that quality has gone down steadily over the past few years.

Buckhead's, if you are listening, get your stuff straight!!

[Robin Garr]

That may be the reason that Buckhead's received a "C" on their latest inspection. What exactly does a grade of C mean?

A C received by a long-standing restaurant usually means that the inspectors caught them on a technicality - a severe technicality, but generally something that can be corrected: A refrigerator that doesn't cool to a safe temperature, a "backflow" returning drain water to a source of fresh water, etc. Unlike a B, which must remain displayed for six months, a C allows a quick revisit by an inspector within a week or 10 days, at which point the C will be removed assuming that the place passes reinspection.

Quite frankly, if I see a C sign up at a familiar place, I'll ask what happened. Most restaurateurs will be willing to tell you. THEN make the decision to stay or leave.

Bottom line, though, barring a brand-new hole-in-the-wall place with no track record, I wouldn't really worry much about a C. The inspector put it on the door when he left, and he did not close the place, something that is absolutely within the inspector's power to do.

robin is correct. it also can mean something like a employee leaving his coke cup out in full view, which is a no no with the inspectors. here's the county's web site to view restaurant scores.
http://www.louisvilleky.gov/Health/Rest ... Scores.htm

I'm gonna bet if that coke cup had no ice, the grade could improve to a B

That may be the reason that Buckhead's received a "C" on their latest inspection. What exactly does a grade of C mean?

A C received by a long-standing restaurant usually means that the inspectors caught them on a technicality - a severe technicality, but generally something that can be corrected: A refrigerator that doesn't cool to a safe temperature, a "backflow" returning drain water to a source of fresh water, etc. Unlike a B, which must remain displayed for six months, a C allows a quick revisit by an inspector within a week or 10 days, at which point the C will be removed assuming that the place passes reinspection.

Quite frankly, if I see a C sign up at a familiar place, I'll ask what happened. Most restaurateurs will be willing to tell you. THEN make the decision to stay or leave.

Bottom line, though, barring a brand-new hole-in-the-wall place with no track record, I wouldn't really worry much about a C. The inspector put it on the door when he left, and he did not close the place, something that is absolutely within the inspector's power to do.

Thanks for that explanation, Robin. Very helpful.

We drove by there tonight about 8pm and they were dark inside - so quickly? It looked like the sign was already down, but it is difficult to tell when the car is moving on the other side of the Outer Loop.

That may be the reason that Buckhead's received a "C" on their latest inspection. What exactly does a grade of C mean?

A C received by a long-standing restaurant usually means that the inspectors caught them on a technicality - a severe technicality, but generally something that can be corrected: A refrigerator that doesn't cool to a safe temperature, a "backflow" returning drain water to a source of fresh water, etc. Unlike a B, which must remain displayed for six months, a C allows a quick revisit by an inspector within a week or 10 days, at which point the C will be removed assuming that the place passes reinspection.

Quite frankly, if I see a C sign up at a familiar place, I'll ask what happened. Most restaurateurs will be willing to tell you. THEN make the decision to stay or leave.

Bottom line, though, barring a brand-new hole-in-the-wall place with no track record, I wouldn't really worry much about a C. The inspector put it on the door when he left, and he did not close the place, something that is absolutely within the inspector's power to do.

Thanks for that explanation, Robin. Very helpful.

Maybe the inspector ordered the fish as well....here kitty kitty kitty.

They closed last night