by Jennifer M » Sat Nov 15, 2008 11:32 pm
Let me start this with I am a HUGE New Orleans fan and everthing that goes along with it. Irene's Cuisine in the Quarter is my absolute favorite restaurant in all of NO so I was beyond estatic to find out a Sicilian Creole restaurant opened here. I tried it tonight with the fam and I have to say I agree with Marty Rosen on this one.
The interior is gorgeous and I was at first hopeful of what is to come. I asked my husband if he wanted to order chargrilled oysters, which is one of our favorite dishes when we visit NO and he said this was a bit too far away from water for his comfort so we settled on the crab rolls. After the meal I'm glad I took his advise on the chargrilled oysters, but I wish I had bypassed the crab rolls also. I also ordered clam chowder and soft shell crab po-boy. My husband order a salad and chicken parmesan. My daughter had a grilled cheese.
We arrived at 5:30 and since we have a 3 year old we tend to order quickly to get things moving. Within a few minutes the crab rolls, soup, and salad all came out of the kitchen. The crab rolls came out too fast to have been cooked when we ordered them so I knew right away they had been sitting for a little bit. They had the consistency of tuna salad and were mildly warm at best.
My soup was downright cold and the potatos were cruncy. I don't know if I ever saw a clam in it. The soup also had no flavor so I had to add salt. I rarely use salt so the fact I put it on says quite a bit. Still, I really wanted to like the restaurant so I let it go.
Now the wait begins....
Keep in mind we have a 3 year old so waiting is painful for us. when the appetizer and soup came out so fast I just figured that was the pace and we were going to get a quick meal. Nope. We finished the first course by about 5:40. At 6:00 the server (who was very friendly but hardly ever showed up during the meal) came by and said our food would be right out. Apparently "right out" is 15 minutes because we didn't get it until 6:15. So now, we've been here 45 minutes waiting for our meals.
Our meals are placed in front off us and my husband starts to laugh at my plate. My soft shelled po boy was drenched in tarter sauce. He knows my utter disdain for tarter sauce so he finds this humorous. Perhaps I'm a bit old school when it comes to my po boys, but I've had plenty of them over my lifetime and they've been served with tomato, lettuce, pickle, but never tarter sauce. In fact, whenever I have gotten them with anything on them besides the meat they have been referred to as "rich boys." Maybe I should have looked at the menu closer but I just couldn't believe anyone would get it in their heads that tarter sauce belongs on a po boy. I didn't want to send it back if it was due to my lack of reading the menu so I scraped the tarter sauce off and was prepared to proceed ahead. However, when I removed the crab to scrape it off I noticed it was soggy, limp and cold. Downright gross. I think it was either not cooked long enought, the oil was not hot enought, it sat too long, or a combination of all 3. I decided to proceed anyway and maybe it would taste better than it looked and after about 2 bites realized that was not the case. I just couldn't eat it. I also couldn't say anything about it because we hadn't seen the server since 6:00 when she ran by saying out food was going to be right out.
I think the was the point that I made a comment about expecting Gordon Ramsey to come charging out of the kitchen.
At this time, I also noticed other tables walking out prior to ordering so I guess I wasn't the only one with server issues.
My daughter's sandwich was also cold. My husband said his meal was nothing special and something he could get anywhere.
So, there I sat with an uneated sandwich. Other people came by and cleared the dishes but left my sandwich since it was uneaten. I would thing that if some people at the table were finished while another person's meal was untouched that would indicate a problem, but I guess not.
A few minutes later the server comes up and asks if we want dessert. Why would I want dessert when I haven't even had dinner? I guess she didn't even notice my uneaten po boy because there was no inquiry as to if anything was wrong or if I even wanted a box to take it home. She completely ignored it sitting there. My husband was treating so I left how to handle it up to him and he decided just to suck it up and pay for an unedible po boy and let it go.
I really want to like this place. I may give them a few months and try again, but they better get their act together because that's the last chance they are getting from me.