Dear Mark:
Thank you for expressing your concerns about Bahama Breeze and allowing us an opportunity to respond.
As you know, at the end of the business day on Friday, April 27th, 2007, the Louisville, KY Bahama Breeze was permanently closed. We're very sorry to have disappointed you and your family with this closing, and we want to thank you very much for your past support.
This was a very difficult decision because of guests like you, and because of the managers and team members affected by it. This in no way reflects on the quality of their work, and we have made every effort to transfer all of them to other Bahama Breeze locations around the country, or to other Darden restaurants in your area, including Red Lobster and Olive Garden.
Closing this restaurant was part of the continuous financial performance evaluation every restaurant company does, and even the most successful casual dining brands close restaurants from time to time. We take this very seriously and felt it was absolutely necessary and in the long-term best interests of all our stakeholders - guests, employees, Darden stockholders and the community.
We want you to know we still operate 23 other restaurants around the United States and we are actively building a pipeline of sites for future new restaurants. If you ever have the opportunity, we'd love you to Feed Your Island Spirit(r) at any of our other Bahama Breeze locations. For a national Bahama Breeze locator guide, visit our Web site at bahamabreeze.com.
Thanks again for caring enough to share your feedback with us, and for supporting Bahama Breeze.
Jan
Bahama Breeze Guest Relations
Users browsing this forum: AmazonBot 2, Claudebot and 1 guest