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Robin Garr

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LEO/LHB Industry Standard: Behind the Kitchen Door

by Robin Garr » Wed Jul 23, 2008 12:02 pm

Industry Standard
Insider Info for Those Who Dine Out
With Columnist Marsha Lynch


Here's the next in the ongoing monthly series for LouisvilleHotBytes and LEO by forumite Marsha Lynch, offering the dining public a fresh view of the restaurant business from an insider's perspective.

Behind the Kitchen Door: Part I

Even if you’ve never worked in a restaurant, you’ve probably found yourself contemplating the kitchen door, wondering: What exactly is back there? How many people? How roomy is it? You have a right to be curious: They’re making your food back there.

Well, follow me. But I warn you: The kitchen in a working restaurant bears little resemblance to standard, shiny FoodTV kitchens or those “set kitchens” on the latest foodie reality TV offerings. Restaurant kitchen doors mark boundaries both geographic and symbolic, and they always lead into a totally different world from the dining room, whether the latter was cool and serene, hip and trendy, or hushed and formal. That’s all behind us now; here — put this apron on.

Yes, it’s noisy. At full tilt, the commercial kitchen is a study in controlled chaos. There’s the roar of the hood vents, the clang of stainless steel on cast-iron burners, the hiss of the dish machine, the sizzle of hot wine and hot oil in sauté pans, the crackle of the deep-fryer. The dishwashers are playing one radio station, there’s another radio behind the line, and another one over by the prep cook’s area.

Does it sound as if every person in here is yelling? They are. The key to a good kitchen is good communication, and with all this noise, the only way to communicate is to yell at the top of your lungs. “Walking in: two shrimp, one crab, one tilapia!” “How many crispies do we have hangin’ all day?” “Dude, for the last time — come get this pasta off the stove!” “Delivery truck’s here! All hands on deck to put away the produce order!” Criminy, it’s loud! Here — hold this towel over your ears.

Deafened, you may find a moment to squint against all the light assaulting you from every direction. There are overhead lights, oven lights, flames licking from between the grill grates, heat lamps reflecting off shiny surfaces and crème brulee torches. There are no shady oases to pause in and collect yourself; the light has no mercy if you woke up too late to put on makeup or didn’t go home last night and are wearing what you had on yesterday. No islands of soft, rosy light that flatter and forgive. Here — wear these safety goggles; they’re scratched and cloudy and may mitigate the sharp edges somewhat (but it’ll never be enough).

Finally, there’s the heat. Do you feel the beads of sweat popping out on your forehead, the perspiration night crawler coming down your spine? It gets to 110 degrees in here most nights. Here — fan your apron like this and dip that towel in ice water and wrap it around your neck. I think we’d better get you back out into the dining room, until next time, when … now that you know what it’s like behind the door, I’ll introduce you to the people who work here.

The writer, a graduate of Sullivan University, has worked at many of Louisville’s independent restaurants, including Limestone, Jack Fry’s, Jarfi’s and L&N Wine Bar and Bistro. She is now the pastry chef at Café Lou Lou.

Report in LEO and on LouisvilleHotBytes.
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Michele Melillo-Clem

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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Michele Melillo-Clem » Thu Jul 24, 2008 5:38 am

Perfectly written! Reading it in the comfort of my home, I thought I was at work for a minute. Enjoyed it muchly. Thanks
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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by carla griffin » Thu Jul 24, 2008 6:45 am

Marsha Welcome to the staff of talented writers at LEO! You'll fit right in and we will be all the better for you joining us. Will you be in print or just on line or do you even know yet?
Regardless, I look forward to reading your entries.
Carla
There is one thing more exasperating than a wife who can cook and won't, and that's a wife who can't cook and will. ~Robert Frost
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Robin Garr

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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Robin Garr » Thu Jul 24, 2008 7:52 am

carla griffin wrote:Marsha Welcome to the staff of talented writers at LEO! You'll fit right in and we will be all the better for you joining us. Will you be in print or just on line or do you even know yet?
Regardless, I look forward to reading your entries.

Carla, this is actually Marsha's third column. She appears within my LEO/LouisvilleHotBytes review once a month - I receive and edit her work (not that it needs any editing) an send it through - but she has her own column space in there.
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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Shawn Vest » Thu Jul 24, 2008 11:50 am

nice work Marsha

made me feel right at home
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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Rob Summers » Thu Jul 24, 2008 2:23 pm

I have to say that Ive been out of the food service industry since 1997, but this article brought it all right back. Now granted the places I worked at never had creme brulee torches, but regardless it was so on point I was amazed. Congratulations and Kudos to Marsha Lynch.
The 'net is a waste of time, and that's exactly what's right about it.
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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Heather Y » Thu Jul 24, 2008 2:46 pm

Nicely Done!
Thanks Marsha!
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Marsha L.

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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Marsha L. » Thu Jul 24, 2008 3:42 pm

You guys are sweet to be so supportive!

Next month: The kind of people that work in the kitchen :shock:
Marsha Lynch
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Jackie R.

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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Jackie R. » Thu Jul 24, 2008 8:35 pm

I love it... Being out of the in house operations for the first time in 11 years, I feel like I'm home on a holiday by your account. Sweet prose and I'm anxious for the sequel. I bet a fortune you'll be introducing like-minded members of my adopted family (metaphorically speaking).
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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by RonnieD » Fri Jul 25, 2008 12:03 am

Marsha, you forgot to include that sound my beer case started making this morning because the cooling fan became unbalanced. It is something like a jackhammer with a little more twang. Few people realize how noisy kitchens can be. Those kitchen doors do a great job of keeping that secret!
Ronnie Dingman
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The Farm
La Center, KY
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Marsha L.

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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by Marsha L. » Fri Jul 25, 2008 5:37 am

No kidding, Ronnie. Most days I'm the first person there, so I'm usually the one to notice any new noises the kitchen might be making (often a precursor for some sort of pending equipment breakdown). The other morning I hadn't yet turned the radio on and was calmly and serenely breaking some eggs into a bowl when the walk-in compressor started making a sound like a plane landing. Scared me half to death. :?
Marsha Lynch
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Re: LEO/LHB Industry Standard: Behind the Kitchen Door

by RonnieD » Sat Jul 26, 2008 8:48 am

We have a pressure valve on one of our 40 gal. kettles that just loves to blow with no notice. Always sounds like a CO2 tank has ruptured and sends all of us about 3 feet in the air every time!
Ronnie Dingman
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The Farm
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