Ron Johnson wrote:Will, how feasible is it to simply stop using a vendor if they pull that type of stuff on you? I wonder if some think they can get away with it because the restaurant has to use them.
Mike M wrote:Will Crawford wrote:While I understand Mike M's position, it works both ways. I dealt with a company whose driver tried to run us. He would show up at all different hours and be mad if no one was around to take in his delivery. Even going so far as to wake up my chef at her house at 7am so that he could get his route done early. My response to him was- who is going to pay her overtime for bringing her in on her time off. That coupled with the sales guys constant up selling and add on’s led me to a new vendor. Business relationships like love relationships work both ways. Do unto others.
your right Will, not that I would ever forget, you are the customer to a vendor, and much like you would treat your guests in hope that they return, vendors should also maintain top notch service and attitude to keep you as a customer, and if a vendor is out of line, rude, what have you, then you as the business owner have rights to let the vendor and his company know about it, I was speaking from a stance of unprovoked attacks, one of which I was a victim of just yesterday, hence my venting here..
DWayne Henshaw
Just got here
2
Wed Mar 28, 2007 7:56 pm
Louisville, KY
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