by RonnieD » Sat May 30, 2020 11:03 am
Carla illustrates the issue at hand exceptionally well. We as restauranteurs have never been able to entirely control the knuckleheads out there who are bent on causing trouble. Determined lunatics will still bring guns into businesses with the intent to threaten or harm, people who are determined to show out against those who have differing views are out there roaming around doing whatever they feel will get a reaction from their perceived opponents. All we can do is train our people how to respond and to protect our guests who are there to enjoy themselves at the expense of no one else. It's all we've ever done or been able to do.
And you're right, carla, I've been very lucky not to have to deal with anyone bent on being an ass during this crisis. I can't even imagine what someone might be out there doing. (but until last week I never expected governors hanging in effigy or renewed race riots, so I guess I'm a bit naive). I'm not sure what unique situations would constitute "immediate peril" as we slowly emerge into the era of post lockdown, but I would assume they would look much like things we have always done to protect people from guests who exhibit signs of communicable disease. If someone is coughing and sneezing all over the place (or god forbid directly at another guest), then we're going to respond accordingly and do whatever is necessary to distance that person from other diners. (and given the times in which we live, likely be required to ask that person to leave the premises, absolutely so in the more extreme latter condition). Fortunately, we've been living with communicable diseases since forever and we have well established health guidelines and procedures to follow with regard to them. Having someone weaponize a communicable disease seems like absolutely madness, but I guess it's happening and it will not be tolerated.
As for businesses that aren't playing by the rules or conducting business safely, first, I would assume and hope the health department is working overtime to identify those places, work with them to get them on the right track, and, sadly, prohibit them from continuing if they refuse to get with the program. But secondly, I would assume that the free market (dirty words I realize) will ultimately prevail and weed them out. Just like a place that sells second rate sushi, they simply won't last in a market that is now more cutthroat than ever. Once word gets around that it's not safe to dine at Cafe Corona, economic Darwin will take care of them. And given the heightened level of vigilance we are seeing and the 12 hour news cycle we live in, that word of mouth will likely spread rapidly. Likewise, I would hope that employees would not be wiling to remain in a job that is unsafe. That too would rapidly erode those places that are not conducting themselves properly or hopefully, instead, demand a change in practice.
This is yet another "we're all in this together" moment and it's going to take a lot of action/reaction for us to figure out what comes next. I strongly encourage anyone not feeling safe or who is extremely concerned about conditions to stay home as long as it takes to feel secure in stepping out the door. For those who are venturing out into this brave new world, do so smartly. Look at the information in front of you, assess it for yourself and determine what you need to do for you to safely navigate the world. (reading back over that, it feels like that's what we've always done, but our confidence in the general security of the world has taken a huge hit over the past 6 months and it now requires us to be more conscious of the fundamental things we do).
Ronnie Dingman
Chef Consultant
The Farm
La Center, KY