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Robin Garr

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Boston Globe: The right way to complain

by Robin Garr » Sat Apr 07, 2018 9:01 am

The Boston Globe wrote:Why ranting on Yelp is the wrong way to complain about awful service
Ticked off about a lousy meal or surly service? Before trashing the business online, try telling someone who can actually fix the problem.

Full story:
https://www.bostonglobe.com/magazine/20 ... nt=event25

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