by Ryan Rogers » Thu Dec 07, 2017 11:00 pm
Thank you for coming in Iggy and the kind words. We are certainly not the first to do it in town, Wiltshire at The Speed was doing a hospitality included model when they first opened and were offering table service. As our fixed costs continue to rise in the restaurant business, we’re constantly looking for ways to try to compensate our employees as fairly and equitably as possible, as well as provide additional benefits. So far our pilot of hospitality included seems to be working well, and we’ve had basically zero turnover since we’ve opened. And almost zero pushback from consumers as well.
My background is from being a line cook first and though I rarely get to spend my time these days slinging pans, my memories of long hours for little compensation are still with me. Ultimately we can’t pay employees what I want to pay them, because customers won’t pay the prices, but we’ll continue to push and test out innovative ways of trying to get there.
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