by Carla G » Sun Jun 26, 2016 6:32 pm
I had a meat day coming to me so I thought I might check out the new restaurant in Crestwood near South East Christian's Crestwood Campus.
I did a search on line for their menu and only found parts of it posted by the public. No website but they do have a FB page. It seems they have another location in Bradenburg that's been plagued by pretty bad reviews. They covered just about every aspect of operations. I thought if this new place would survive in Crestwood it would need all the help it could get. They just opened up this past week and already had one negative review on line for the Crestwood location.
I got there just at 5 (have a bunch of other work to do tonight.) and there were already 7 or 8 tables seated. I saw maybe, 5 or 6 servers, all real young kids. Not 2 years of any kind of work experience between them total. Have no idea what management will do if/when they get their liq. lic. I approached the hostess desk. Looked like a hostess, a seater, and two or three servers hanging out all of which, I kid you not, started arguing that I would not be their table, it was someone else's turn. "Gee guys! You make me feel so happy I came here to eat." (They all turned and stared as if to say, "oh. Did you actually hear that?") I did get seated eventually and I was immediately approached by a nice young man with a menu offering to get me something to drink. The menu is a pretty standard steak house menu. Nothing stood out, nothing special except the offering of homemade pies and several different cheesecakes. I ordered a prime rib sandwich as rare as he could get it. Side of broccoli. Prime rib came out well. Broccoli was way over cooked. My server dropped the check before I was half way through with my meal even though I had told him I would save room for dessert.
So...service was attentive if very inexperienced. And I didn't see a floore supervisor or trainer anywhere. They just threw those poor kids out on the floor with next to no training. Food was mediocre, I had ordered something very simple and the kitchen couldn't get that right. Honestly while I wanted to say something encouraging and positive, and help a new business out in my community, I really see no reason to return. And I hope the nice kid that waited on me finds a restaurant willing to train him.
"She did not so much cook as assassinate food." - Storm Jameson