by Ellen P » Sat Jan 16, 2016 5:01 pm
KFC food as well as any fast food can be really good. The trick is to get it when it is freshly made. Shoe string fries probably have a 5 minute hold at the most. Stores went to batter which adds some hold to fries.
Winston Shelton who worked with family at GE back in the 50s developed those pressure fryers and holding cabinets that you see everywhere.
KFC at one point had huge fryers for high volume stores plus the open fryers for crispy chicken, fries, etc and the pressure fryers for original recipe - various types. Pressure fryers, the chicken is racked; the open fryers, the chicken can be racked or dropped by hand. (The shortening should be 'dropped' each time to remove chicken.)
KFC had 'hot and spicy' chicken for years but in certain markets with designated fryers. Part of the problem, they wouldn't make it hot enough. Didn't make sense to make it almost like 'extra tasty crispy' but they did.
I don't know what KFC back of the house is like now, but when I worked in R&D, it was the most labor intensive method. Can't imagine working in a store version. You want to make shortcuts but that can result in quality issues or at least not reproducible results.
I've always felt they should reduce the amount of time that menu is served, maybe 5-8:00 during the week and longer on the weekend.
It was a good 7 years but cooking chicken almost everyday, got to be too much.