Alanna H wrote:I want to visit so badly, as they are just down the street from us! But I can only eat a small portion at a time, and have to take the rest home for later meals, so it looks like I'm stuck until they get some carry-out containers
To address a few things regarding carry-out at Rumplings:
Currently we are not offering carry-out service.
Though we do have containers for guests to take home leftovers. Please just ask. We''d be more than happy to give you one.
As far as carry-out service goes:
Logistically, we're trying to figure out how to make carryout make sense and be fair to the line of guests waiting for a seat at one of our 18 stools.
On a typical night, all our stools are filled and the line is about 30 people deep - constantly.
Trying to incorporate carry-out service is an option we would like to offer at some point in the near future, but as I said before, trying to make it fair to the guests waiting to order (we only take orders if there are seats available).
The kitchen space is tiny - staffed by two chefs; as is our limited refrigeration space. When we say the product is fresh, this is no exaggeration. We literally get orders in every day and that product is prepped that day. I'll put it like this: bones for broth get delivered and go straight in the pot. Vegetable prep, broths, soft cooked eggs, 75-100 lbs of ramen dough (not joking), etc. - DAILY.
There are definitely some things we're toying around with to make the restaurant work better for our clientele and for the team working. Efficiency was first priority and that has improved by leaps and bounds.
As far as selling out, we are pushing the limits of the space (as I mentioned before), there is simply no more room for us to store product - as much as we'd like to. At one point I was making dumplings to order the other night.
We've tossed around a few creative ideas we think will improve things, but it's all a learning process as we grow.
We're going to continually keep making adjustments to better serve our guests and try to accommodate as much as we can. And believe me, we listen to and read all the feedback and take it as cues on where we can improve.
The demand for ramen far exceeded any of our expectations.
We're all very humbled by the support and feedback we've received, and the overwhelming response we've received in just 6 days of being open for business.
On behalf of the entire team at Rumplings,
Thanks Louisville.
-RUMPLINGS