Foodie
1931
Thu Aug 23, 2007 12:09 pm
The rolling acres of Henry County
Mark R. wrote:If you go to the Facebook page for that restaurant there is a very good posting from the owner ...
Tommy at PYTburger wrote:A MESSAGE FROM THE OWNER:
https://www.facebook.com/PYTburger
I would like to address the LeSean McCoy tipping situation and our role in it.
For starters, I take total and complete responsibility for sharing this receipt. It was not our server's decision, it was mine. I am to blame.
I decided to take action after some serious thought. And while I'd like to apologize to Mr McCoy, I cannot in good conscience do so. I stand by my actions one hundred percent.
Mr McCoy and his three companions came into my place on Monday afternoon, and immediately the whole staff was excited. Mr McCoy is a skilled athlete and is one of our beloved Philadelphia Eagles. A true Philly legend and a sports hero. Understandably my staff was really pumped, especially on the heels of they terrific win the day before. (Go Eagles!).
Mr McCoy and his friend sat inside at a booth next to my management and next to me. They were given excellent service. Impeccable service. If anything, our server was a little nervous as was our food runner, because they are big, big fans.
He and his group, from the moment they sat down, were verbally abusive to our staff in the most insulting ways. The derogatory statements about women and their sheer contempt for the staff serving them wasn't the end, however. After Mr McCoy and his group left I looked over and saw their server, my friend, with his head bowed down and with a very confused look on his face. I took the receipt out of his hand and I couldn't believe that anyone could be so callous. Mr McCoy had left a .03% tip for our staff. Our staff that was beyond excited to see him walk into our burger joint and was excited to serve him. That's twenty cents on a tab of over $60. Twenty cents that our server has to split with the food runner and the bartender. Two dimes from an insulting multimillionaire.
I bet Mr McCoy is usually an awesome dude. And everyone has their bad days. But I'm from Philly and have had the pleasure of meeting many of our bad ass sports heroes. Ron Jaworski I met as a kid and I love. Iverson I loved. Mike Schmidt! You name 'em. I love all of our athletes past and present. Hometown heroes who treat those below them with some respect. And maybe Mr McCoy was having a "bad day" after his big victory all that, but the reports of him receiving "bad service" is a complete slanderous lie, and my crew here is better than that and deserves better than that.
At the end of the day, I did what I felt my heart told me to do. And I don't want anything from Mr McCoy, but...maybe an apology to his server who gave him excellent service would be cool.
Again, I am the owner and I take full responsibility for my actions. Eagles fans, I feel ya. Id be pissed too. But a man's gotta do what a man's gotta do and stick up for his friends.
Hate mail should be directed to tommy@pytburger.com. I will respond to you right after I catch up on this mornings hate mail.
Ray Griffith wrote:... any restaurant owner that allows a copy of a receipt posted on their FB page for any reason is just childish and unprofessional.
Foodie
1931
Thu Aug 23, 2007 12:09 pm
The rolling acres of Henry County
Joel F wrote: Isn't this a violation of privacy a customer might expect from a bar or restaurant (unwritten rule or otherwise)?
Robin Garr wrote:Ray Griffith wrote:... any restaurant owner that allows a copy of a receipt posted on their FB page for any reason is just childish and unprofessional.
That's a mighty definitive statement, Ray. Care to expand on why there are no exceptions to your rule? "Naming and shaming" is never a good thing?
Foodie
1931
Thu Aug 23, 2007 12:09 pm
The rolling acres of Henry County
Robin Garr wrote:Joel F wrote: And if I behave badly in a public place in 2014, I shouldn't be surprised if some amused bystander outs me on social media.
RonnieD wrote:I now have a goal for the remainder of 2014. If you hear a rustle in the bushes, Robin, pay no mind...
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