by Joel F » Mon Feb 24, 2014 11:57 am
I grew up in a state where free refills was not a thing, coming here it took some getting used to.
Last week I ate at a Nulu restaurant. I ordered an unsweet iced tea ($2).
What arrived seemed to be an 8oz juice / water glass full of ice cubes with the tea. OK, fine, not 12 or 16oz, whatever. But not a lot of tea either.
Later in my meal the server asked if I'd like more tea. I said yes. A fresh glass w/ tea was brought to me.
On my bill - two iced teas at $2 each.
I find this a little off-putting. I could have been informed that refills were not gratis -- especially since we're in a locale where free refills are fairly common.
I fully appreciate that drinks are an income source, that wait staff need to be compensated for their service labor, and so on.
I didn't need a fresh glass, I needed a top up. If you need to charge for each soft drink then how about making everything after the first cost less.
I'd prefer not to be the guy only ordering tap water... but.