Welcome to the Louisville Restaurants Forum, a civil place for the intelligent discussion of the local restaurant scene and just about any other topic related to food and drink in and around Louisville.
no avatar
User

Deb Hall

{ RANK }

Foodie

Posts

4169

Joined

Sun Mar 04, 2007 4:46 pm

Location

Highlands , Louisville

Hammerheads and Game closed Saturday 6/8

by Deb Hall » Sat Jun 08, 2013 5:21 pm

Arrived at Hammerheads at 5:00 tonight and they are doing some kind of construction. Guy there said both HH and Game are closed tonight- re opening Monday. :( :cry:
Wanted to save anyone else the trip ; would have been nice if they put it on their website. :(
Deb
no avatar
User

Ellen P

{ RANK }

Foodie

Posts

535

Joined

Mon Jun 02, 2008 10:44 pm

Re: Hammerheads and Game closed Saturday 6/8

by Ellen P » Sat Jun 08, 2013 6:27 pm

They posted on facebook
no avatar
User

Deb Hall

{ RANK }

Foodie

Posts

4169

Joined

Sun Mar 04, 2007 4:46 pm

Location

Highlands , Louisville

Re: Hammerheads and Game closed Saturday 6/8

by Deb Hall » Sat Jun 08, 2013 7:36 pm

I' m sure they did post to Facebook...but not everyone looks there or is on Facebook. Two other cars pulled up as we were leaving- they were disappointed too. If you post hours on your website, it's still good customer relations to post deviations there too.
Deb
no avatar
User

JimDantin

{ RANK }

Foodie

Posts

56

Joined

Thu Feb 14, 2008 1:29 pm

Re: Hammerheads and Game closed Saturday 6/8

by JimDantin » Sat Jun 08, 2013 8:57 pm

Facebook - really? NOTHING mentioned on their website. Social media if fine for some things, but not a very professional media for communicating something as significant as being closed! You may find it surprising, but some of us don't use facebook at all.
no avatar
User

Doug Davis

{ RANK }

Foodie

Posts

444

Joined

Sat Dec 03, 2011 10:05 pm

Location

The Highlands

Re: Hammerheads and Game closed Saturday 6/8

by Doug Davis » Thu Jun 13, 2013 3:35 pm

I love these chef/owners and what they are doing in the kitchen, but they REALLY need to hire a business manager. Or get a new one.

I encountered the same problem with them being closed last week with no mention on their website.

Additionally when I tried to call to verify?
The phone number for Hammerheads, according to both their website and facebook page, was disconnected.
The phone number for game went straight to a voicemail box (with no actual greeting other than generic "you have reached number...") and the mail box was full so I couldnt even leave a message.

Had out of town guests in town last night and decided to give Game a second try. Service was still bad. Although the server was incredibly nice, and when the kitchen screwed up our order the chef or manager came out to apologize....but we had to keep asking for everything! Napkins? Silverware? etc etc etc. We had to ask for each and everything we needed.
This isnt a sign of a bad server (again the kid was very polite, friendly and apologetic) its a sign management isnt training their wait staff at all. Zero training.
I wont be going back, at least not to Game.
I eat, therefore I am.

Who is online

Users browsing this forum: Ahrefsbot, AmazonBot 2, Claudebot, Google [Bot], SemrushBot and 2 guests

Powered by phpBB ® | phpBB3 Style by KomiDesign