by Matthew D » Wed Dec 21, 2011 10:44 pm
Say you have a bad experience at a local independent. Said establishment has roughly three servers, none of whom really come across as being in charge. Aside from a telephone number, there's really no contact information for the place that I can find.
I don't want to post a negative review here. Well, honestly, I do want to post a negative review but I am resisting that urge. I didn't feel that talking to anyone at the restaurant would be all that helpful, especially considering my interaction with two of the people had been ho-hum. But, now looking at the situation, I'm not sure how to proceed. This is a place I've been many times, and this was by far the worst experience I had there. The food was off quality, the service was so-so, and I felt like I was being nickle-and-dimed at every corner.
So how does one talk to "management" when it's unclear how to locate management?
Thinks the frosty mug is the low point in American history.