Ho Hum At the Yum Center

This place does not offer much that is Yummy.
Last night the popcorn was horribly stale & overpriced.
My friend had a hot dog with a partially frozen bun.
The 9 buck sandwich line in the spirit rooms has pepper beef ? & turkey the color of pork.
The menu has not changed in the spirit rooms since middle of last basketball season.
Hoping it would improve with time..

[Robin Garr]

The executive chef has visited the forum and is a good guy. I expect that the nobs in the sky boxes get fed well. As for the rest, my concern since the outset was that it's run by Centerplate, which hasn't built a great reputation at Slugger Field and which, nationally, got fired by the NY Mets. It goes back to the Great Chain Argument in a way: Profits are nice. Profits drive the American way. BUT, when profits become such a priority that the quest for dollars impacts quality, then something is wrong.

I just realized that this same argument also applies to the Gannett newspaper ...

The executive chef has visited the forum and is a good guy. I expect that the nobs in the sky boxes get fed well. As for the rest, my concern since the outset was that it's run by Centerplate, which hasn't built a great reputation at Slugger Field and which, nationally, got fired by the NY Mets. It goes back to the Great Chain Argument in a way: Profits are nice. Profits drive the American way. BUT, when profits become such a priority that the quest for dollars impacts quality, then something is wrong.

I just realized that this same argument also applies to the Gannett newspaper ...

I've sampled the fare in President Ramsey's box and his reception room and it is marginally better than what is in the Spirit Room.

[Robin Garr]

I've sampled the fare in President Ramsey's box and his reception room and it is marginally better than what is in the Spirit Room.

You should have tried the Dismas House box, Jon. <snark>

Hello everyone, it's been about a month since I've visited this site, been very busy.
I received an anonymous tip via voice mail this morning asking me to take a look at Cynthia's post.
Thank you whoever you are.
Cynthia, I am so sorry you had a less than extraordinary experience last night at the KFC Yum! Center. I mean that. No excuses.
We also appreciate the information, however we can get it. Centerplate is committed to E3, Executing Extraordinary Experiences for all of our guests and take seriously when we fail to do that. We will now go back, take a look at our processes to identify and correct the defects that obviously occurred.
Now, as far as the Spirit Room menu, Hand Carved Roast Peppered Beef Eye of Round and Herb Rubbed Turkey Roast sandwiches, last season I switched that menu up quite a bit and received many more complaints for changing the menu than I ever do for keeping it the same. Any suggestions on this dilema are appreciated.
Robin, thanks for the "good guy" comment, right back at you.

got fired by the NY Mets. :

Actually, Centerplate never had the NY Mets, it was the NY Yankees, and they formed their own F&B company with the Dallas Cowboys called Legends Hospitality Management.

I was at the game last night and got some stale nachos. Granted, I wasn't expecting much for my $6, but man, it truly cannot be that hard to serve chips that aren't stale. Blech. At least the Cards won.

I've sampled the fare in President Ramsey's box and his reception room and it is marginally better than what is in the Spirit Room.

You should have tried the Dismas House box, Jon. <snark>

Never understood how Dismas House could justify that expense to its accountants or board. I'm surprised Ramsey's box and reception room even has popcorn, given that the University has had its budget cut 11 consecutive years by the boys in Frankfort. Keep trying Sean. If Robin vouches for your "good guyness" then that's enough for me. But, my popcorn last night was stale.

I think you're confused, Jon. I'm not a chef, and not Chef Kavanaugh. I'm just a guy who bought (and ate) some stale nachos at the game last night.

This is meant as no shot at Chef Sean, who I assume is just a man trying to do a job and do it well, but anyone who expects excellence from Centerplate is a fool. There's no actual competition for your dining dollars once you are in the door, so all they have to do is provide a *good enough* product for you to fork over your dollars. Why am for "better" when "good enough" will do?

There are five options:

1. Eat before and/or after
2. Sneak in food
3. Eat what is offered
4. Go hungry
5. Don't go

I'm hoping to stick with option 5 my entire life.

I think you're confused, Jon. I'm not a chef, and not Chef Kavanaugh. I'm just a guy who bought (and ate) some stale nachos at the game last night.

Ooops, shouldn't cook and post at the same time. Time to edit.

This is meant as no shot at Chef Sean, who I assume is just a man trying to do a job and do it well, but anyone who expects excellence from Centerplate is a fool. There's no actual competition for your dining dollars once you are in the door, so all they have to do is provide a *good enough* product for you to fork over your dollars. Why am for "better" when "good enough" will do?

There are five options:

1. Eat before and/or after
2. Sneak in food
3. Eat what is offered
4. Go hungry
5. Don't go

I'm hoping to stick with option 5 my entire life.

Change number one to: eat at the locally owned and independent Bluegrass Brewing Co. Across the street. Have a couple good beers while you are there.

I've stuck with number five, so far.

And here I thought everyone would have gone to the Taco Bell on the north end of the Yum for the "3 tacos for $10.00" deal.....drink not included.

This is meant as no shot at Chef Sean, who I assume is just a man trying to do a job and do it well, but anyone who expects excellence from Centerplate is a fool. There's no actual competition for your dining dollars once you are in the door, so all they have to do is provide a *good enough* product for you to fork over your dollars. Why am for "better" when "good enough" will do?

There are five options:

1. Eat before and/or after
2. Sneak in food
3. Eat what is offered
4. Go hungry
5. Don't go

I'm hoping to stick with option 5 my entire life.

Change number one to: eat at the locally owned and independent Bluegrass Brewing Co. Across the street. Have a couple good beers while you are there.

I've stuck with number five, so far.

Come on Dave, that wasn't you at Lady Gaga a few months back??

This is meant as no shot at Chef Sean, who I assume is just a man trying to do a job and do it well, but anyone who expects excellence from Centerplate is a fool. There's no actual competition for your dining dollars once you are in the door, so all they have to do is provide a *good enough* product for you to fork over your dollars. Why am for "better" when "good enough" will do?

There are five options:

1. Eat before and/or after
2. Sneak in food
3. Eat what is offered
4. Go hungry
5. Don't go

I'm hoping to stick with option 5 my entire life.

Change number one to: eat at the locally owned and independent Bluegrass Brewing Co. Across the street. Have a couple good beers while you are there.

I've stuck with number five, so far.

Come on Dave, that wasn't you at Lady Gaga a few months back??

Taylor Swift and Biebs are more my speed. LG is so deep and full of meaning I get lost.