Bill R wrote:Robin Garr wrote:A "C" is not as scary as you might think. What it usually means is that they are being punished for a "critical violation," but they get a chance to reverse it after a week or two.
Why do they call them "critical violations" ?
No question, they're serious. But it's typical of check-list regulations: Rat poison in a blue box next to the salt is the same as Windex left on the food prep counter. Washing dishes in cold water is the same as having the dishwasher broken down while the manager runs out to get a part.
The point is that the kind of "critical violation" that can be and is corrected on the spot STILL earns a (short-term) C. If the restaurant's past ratings have been consistently high, and if the C disappears promptly, I wouldn't worry about it.