David Sanders wrote:You know, sometimes we, on this forum, are so focused on the food and the experience, that we forget an important part of this business. It is a business. People in the food industry, and all members of this forum, need to make money. So whether it is the price of a fountain drink, the location of a restaurant, or the quality of the food, at the end of the day, does this business make money? The ultimate bottom line, and the ultimate success of staying open. Ask that independent owner on Preston Highway, or that corporate chain on Hurstbourne Lane (Applebee's at Hurstbourne & Ormsby Station).
I think all of the regular posters on this forum fully realized what it takes to make a restaurant successful. While we all appreciate and look for a good experience and great food we are not blinded by those aspects of a restaurant. Obviously the bottom line in $'s is the ultimate decision but many things go into it before that even comes into consideration.
Location, overhead costs, quality of staff, food quality, etc. are but a few of the many things that go into making a restaurant successful. Sometimes it's very easy to see why one restaurant thrives while another fails and sometimes it isn't.
The Chili Pot in all visible phases seemed to be a good operation. They had very good food, their building overhead should have been reasonable given the building and location and their staff was always friendly. During members visits it didn't seem like they were struggling so the closing was relatively unexpected.
In other cases such as the Applebee's you mentioned the reasons for closing were much more evident. The location lacked good visibility which is essential for a restaurant of that type. In addition whenever you went in the place didn't have the same vibrant feel that most Applebee's do and the staff were never very jovial. I'm personally surprised it lasted as long as it did.
I'm sure the members of this forum but even more those who desire to open a restaurant wish there was a magic formula to determine what would work and what wouldn't. Unfortunately that isn't the case and in many cases we're just left sitting here asking the question "I wonder what happened?".