Matthew D
Foodie
1347
Sun Jun 22, 2008 11:22 am
No Longer Old Louisville
Charles W. wrote:How the food tastes. I can look over almost anything if it is good.
Scott Rudd wrote:1) My 10 min. Rule...After being seated, if I a server does not come and acknowledge me and take my drink order within 10 min. I leave. It has been my experience that service never…never gets better.
2) When Presented by bill…if the servers asks if I would like change back…His tip just went to 15% if not less. It is truly my number one pet peeve.
Scott Rudd wrote:My "Hot Button" IWhen Presented by bill…if the servers asks if I would like change back…His tip just went to 15% if not less. It is truly my number one pet peeve.
RonnieD
Foodie
1931
Thu Aug 23, 2007 12:09 pm
The rolling acres of Henry County
Lonnie Turner wrote:Scott Rudd wrote:My "Hot Button" IWhen Presented by bill…if the servers asks if I would like change back…His tip just went to 15% if not less. It is truly my number one pet peeve.
I may not be clear on what the point is behind this one. Could be circumstantial. If we had a couple of sandwiches and iced tea and put down a C note and got that question it would be one thing. Often I'll put a collection of currency down and our wait person asks that question. Sometimes I do want change and sometimes, between my wife and me, we include the typical 20% or whatever and don't want anything back. Honestly, I've never been in a situation where the question about change was a negative experience as a diner. I would never want a server to assume I DON'T want change back. Most servers offer the more skillful "I'll be right back with your change" giving me the "That's OK, we're good" or the "Yes, please and can you make that with [insert appropriate denomination breakdown for whatever we need for our intended tip]" option.
If it's the method by which the information is elicited from the customer that's at issue, then your sentiment is instructional to servers who read the blog who can learn a better way to go about the transactional details. But the server should find out, otherwise he/she could end up going off to get change and make a wasted trip back to our empty table if we included the tip we wanted to leave. I would not feel right if I wasted someone's time on their job that could be better used in attending to the business of other customers.
Lonnie Turner wrote:Scott Rudd wrote:My "Hot Button" IWhen Presented by bill…if the servers asks if I would like change back…His tip just went to 15% if not less. It is truly my number one pet peeve.
I may not be clear on what the point is behind this one. Could be circumstantial. If we had a couple of sandwiches and iced tea and put down a C note and got that question it would be one thing. Often I'll put a collection of currency down and our wait person asks that question. Sometimes I do want change and sometimes, between my wife and me, we include the typical 20% or whatever and don't want anything back. Honestly, I've never been in a situation where the question about change was a negative experience as a diner. I would never want a server to assume I DON'T want change back. Most servers offer the more skillful "I'll be right back with your change" giving me the "That's OK, we're good" or the "Yes, please and can you make that with [insert appropriate denomination breakdown for whatever we need for our intended tip]" option.
If it's the method by which the information is elicited from the customer that's at issue, then your sentiment is instructional to servers who read the blog who can learn a better way to go about the transactional details. But the server should find out, otherwise he/she could end up going off to get change and make a wasted trip back to our empty table if we included the tip we wanted to leave. I would not feel right if I wasted someone's time on their job that could be better used in attending to the business of other customers.
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