Andrew Hutto wrote:don't know if there is an s.o.p. for our biz.we tend to give 15 minutes leeway. then we roll the reservation "behind" the current ones. if the people have not bothered to call, they get lower on the pole and lower priority. on a night like oals or derby,knowing that so many people will be late, you just have to spin the wheel and take your chances. it usually works out for the best.
a couple of things that are sure to put you in the penalty box with good door staffs is name droppers ( my hostesses love it when someone says "is andy here tonight?". the second thing is trying to tip your way up the list. if you feel compelled to give the hostesses a bonus, do it on your way out of the restaurant!!!
RonnieD
Foodie
1931
Thu Aug 23, 2007 12:09 pm
The rolling acres of Henry County
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