DanB wrote:Gordon, what the Hell should I care about helping her financially?
I wasn't referring to you personally helping her. I just couldn't figure out how the internet hits would be better than cash for her.
Gordon M Lowe
Foodie
265
Wed Oct 27, 2010 9:16 am
German-Paristown and Highgate Springs
DanB wrote:Gordon, what the Hell should I care about helping her financially?
Gary Z wrote:Adriel Gray wrote:Dan Thomas wrote:I'm of the opinion that Pastor Bell is probably "Canadian"
Surprised to see this.
30 posts. That's how long it took someone to mention it.
Gordon M Lowe
Foodie
265
Wed Oct 27, 2010 9:16 am
German-Paristown and Highgate Springs
DanB wrote:Gordon,
I never suggested she did it for the money. I just think she's not the sharpest knife in the drawer.
Dan E wrote:Dan Thomas wrote:I'm of the opinion that Pastor Bell is probably "Canadian"[
Is "Canadian" some sort of euphemism with which I'm not familiar?
Dan Thomas wrote:Dan E wrote:Dan Thomas wrote:I'm of the opinion that Pastor Bell is probably "Canadian"[
Is "Canadian" some sort of euphemism with which I'm not familiar?
All I'm comfortable saying regarding this is, yes, it's a commonly used descripitive NOT SO PC code word by some in "The Bizz" and that stereotypes have a way of perpetuating themselves because they exist based upon certain realities; however pleasant or unpleasant they seem.
Thank you for contacting us. As a company that relies on literally hundreds of thousands of incredibly hard working team members, I can assure you that we and our franchisees value and support them and their efforts. However this unfortunate situation has nothing to do with work. The employee involved did not wait on the guest or party. Regrettably, and without the restaurant's knowledge, she took it upon herself to take a customer's receipt, with the name clearly visible, and posted it online with her own commentary. That is a clear violation of our guests’ privacy and against the franchisee's company policy that the team member was provided when hired. We simply cannot accept behavior that compromises the safety and privacy our guests have every right to expect and deserve.
Please note that we are also not excusing the guest's behavior in this matter and the unacceptable comment she wrote on the receipt, which is offensive to us and all our hard working team members. To be clear, the 18% gratuity added to large party tickets was paid by the guest's party. This is a regrettable situation and we wish it had never happened. I hope this provides you with some additional insight. Thanks again for the chance to explain.
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