Melissa Richards wrote:
Hubby and I have reservations for my birthday 12/28 (a BIG birthday and I cannot wait, especially after this thread!
Congratulations Chef Dean and the entire team responsible!
Robin Garr wrote:
Happy (belated) birthday, Melissa! How was Corbett's?
Robin - thanks for the good wishes! Happy New Year!
Here is the thing, I was debating posting this, but I will do so, having seen the notes below.
First, for the good news. The food was absolutely delicious, no doubt about it. I especially loved the beet and foie gras bisque. Sounded intriguing, tasted amazing - earthy, rich and yet light...all at the same time. While I wanted the elk loin, guilt over holiday indulgence got the better of me and I ordered the Loup de Mer. It was perfectly cooked - golden brown outside, moist and flaky inside. Delicious! Hubby had the wild mushroom risotto, which he said was terrific.
We also experienced a great example of a problem handled well - our original bottle of wine had something "funny" in the finish. No one could put their exact finger on it, but the situation was handled graciously by (what appeared to be) the floor manager on duty - a lovely woman who was smart, personable and knew her food and wine

.
Here's the thing - other than the situation above, our service was "off" the entire night. We seemed to spend a lot of time looking around the dining room for our server. Hubby at one point said to me - "he's right over there, if I close the menu, maybe that will indicate to him we're ready." (this was after we spent a few minutes looking around bewilderingly.) We still waited, menus closed, awkwardly for several more minutes. It didn't seem to be an issue of staffing - we saw at least 3 different servers in our area. I had completely forgotten about the multi-course tasting menu...until it was offered to the table next to us by a different server. Sadly, it sounded wonderful and I would have ordered it, if the server had bothered to talk to us about it.
In the 2 hours we were there, I witnessed two levels of service. There was definintely more attentive service - where the tasting menu was discussed and described, where the server took time and checked back with the table regularly. Other tables got something a little bit less.
Having read the original reviews in this post, I expected to be "wowed" across the board. Maybe my expectations were too high....but I WAS wowed by the food (and by the breadth and selection on the wine list), but not so much by the remainder of the experience, and that's disappointing. We want Corbett's to do well, and we wanted to be able to walk away raving about everything, but we just couldn't. With tables placed fairly close together, everyone's service level is on display. It becomes apparent when certain servers are stronger than others, or are having an "off" night, or may simply be better at their jobs.
As we were leaving, we saw Dean, and briefly thanked him for coming to this end of town. We meant it, we're thrilled he's brought fine dining to the "burbs.' However, he was sitting with other people, and we didn't want to ruin his conversation with a complaint. So, we didn't say anything. Now, I wish I had at least said something to the woman who so deftly handled the situation with the wine.
It's not my intent in posting to discourage anyone from going to Corbett's. The food really is fabulous and deserving of every accolade. We witnessed great service at tables near us, so we know that it is absolutely possible. I'm posting so that the folks at Corbett's can hopefully address the situation; as it appears from the other postings that we weren't alone in our experience.
I'm hopeful that when we return, we can rave across the board, and that by working the kinks out, others on the forum can have "5 star" experiences. I still want to try the elk loin with a beautiful red!
