The Case of the Missing Servers

... Am I too picky? Just plain wrong?

Nope you arent to picky. I fully agree with you on both refills and buttered toast.
We have been to that North End on Bardstown Rd a few times. Wont ever go back. The food just doesnt taste as good as the North End on Frankfort Ave. Its bland. Its like their chef is on a diet and hates salt.

On a coffee up note.. At breakfast at Baxter, anyone who orders coffee gets an insulated carafe on their table. As to missing servers... The best response I can give is that smoke breaks with co workers go from a quick twig to a social occasion.. Constantly checking text messages is another problem. Not to mention that when you want something, what takes a minute can feel like ten. However the server should a sense of urgency.

On a coffee up note

My biggest regret in life is not my failing to stay in Germany when the wall came down. It's not having an espresso machine at either NABC location. Some day.

Keeping coffee cups filled is standard at most restaurants. I thought. And at breakfast? That's a no brainer, not expecting too much.

I was dining at a nice, table clothed restaurant last week and ordered a bottle of beer with my meal. It came (some time later) and with no mug or glass. Just a bottle plopped on the table. It took another 10 minutes to flag down the server and ask for a glass or mug or coffee cup, or something. The waitress looks at me and says, "Really? Most people just drink it from the bottle. " (did I say it was a nice restaurant? We were wearing shoes. the menus were nicely leather bound with separate wine lists. I thought a glass would have been a given.) She seriously made me feel like I was some sort of freak for expecting a glass, walking away shaking her head. Poor service is one thing...intentionally making your customer feel like an idiot is another.

A glass should always come with the bottle of beer. Or at least a question if you want one. Some people like to drink from the bottle, which I dont understand, but to each their own. But the glass offer should always be made.

Keeping coffee cups filled is standard at most restaurants. I thought. And at breakfast? That's a no brainer, not expecting too much.

I was dining at a nice, table clothed restaurant last week and ordered a bottle of beer with my meal. It came (some time later) and with no mug or glass. Just a bottle plopped on the table. It took another 10 minutes to flag down the server and ask for a glass or mug or coffee cup, or something. The waitress looks at me and says, "Really? Most people just drink it from the bottle. " (did I say it was a nice restaurant? We were wearing shoes. the menus were nicely leather bound with separate wine lists. I thought a glass would have been a given.) She seriously made me feel like I was some sort of freak for expecting a glass, walking away shaking her head. Poor service is one thing...intentionally making your customer feel like an idiot is another.

A glass should always come with the bottle of beer. Or at least a question if you want one. Some people like to drink from the bottle, which I dont understand, but to each their own. But the glass offer should always be made.

Always is too definitive of a word.
The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware, so we only provide them when they're asked for. In fact Miller Light is specifically made for drinkability straight from the bottle. They gots themselves a vortex.

This concept of always being too definitive is how you should view service at restaurants. Yes, you may prefer you toast pre-buttered, or your coffee constantly filled, but some patrons do not.

Obviously there are faux pas that will draft the downfall of any establishment, but always is always too definitive.

Always is too definitive of a word.
The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware, so we only provide them when they're asked for. In fact Miller Light is specifically made for drinkability straight from the bottle. They gots themselves a vortex.

This concept of always being too definitive is how you should view service at restaurants. Yes, you may prefer you toast pre-buttered, or your coffee constantly filled, but some patrons do not.

Obviously there are faux pas that will draft the downfall of any establishment, but always is always too definitive.

Like I said, it was a white tablecloth restaurant with separate wine list. Not a BBQ restaurant. Nothing against BBQ restaurants but they do tend to be, by nature, less formal. And as I said before, poor service is one thing, but making your customer feel like an abboration for asking for what is a pretty standard request is another thing.

The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware.

My prayers are with you, which is odd, seeing as I'm am atheist.

[Robin Garr]

The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware..

Okay, I have to ask: Why have beer at all, then? I know you have a decent wine list, chosen to complement your excellent food. But you seem to be proud to be serving the beer equivalent of Andre and Glen Ellen and Fetzer. I don't understand.

The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware..

Okay, I have to ask: Why have beer at all, then? I know you have a decent wine list, chosen to complement your excellent food. But you seem to be proud to be serving the beer equivalent of Andre and Glen Ellen and Fetzer. I don't understand.

We carry 12 great local beers on draft with current selections from 3Floyds, Sun King, Cutters, Upland, Flat 12, and New Albanian among others. The bottles are something we don't promote or offer unless the customer asks for them by name and we have been unable to sell them on one of our superior draft selections. All restaurants most evolve and determine if what the clientele is asking for negatively affects their overall brand image. We're a BBQ place that offers good BBQ and great draft beer, but a couple bottles of "domestics" doesn't hurt the fact that we still offer great craft beers on draft.

Unfortunately our wine list has devolved into just a red blend and a white blend, as we were selling maybe a glass or two a week. And maybe a bottle once a month.

[Robin Garr]

We carry 12 great local beers on draft with current selections from 3Floyds, Sun King, Cutters, Upland, Flat 12, and New Albanian among others. The bottles are something we don't promote or offer unless the customer asks for them by name and we have been unable to sell them on one of our superior draft selections. All restaurants most evolve and determine if what the clientele is asking for negatively affects their overall brand image. We're a BBQ place that offers good BBQ and great draft beer, but a couple bottles of "domestics" doesn't hurt the fact that we still offer great craft beers on draft.

Ah, okay, got it. Apologies, Ryan, I should have recalled your quality draft list.

Unfortunately our wine list has devolved into just a red blend and a white blend, as we were selling maybe a glass or two a week. And maybe a bottle once a month.

A little surprising, but maybe not too much. Quality beer makes a GREAT match with BBQ.

A glass should always come with the bottle of beer. Or at least a question if you want one. Some people like to drink from the bottle, which I dont understand, but to each their own. But the glass offer should always be made.

Always is too definitive of a word.
The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware, so we only provide them when they're asked for. In fact Miller Light is specifically made for drinkability straight from the bottle. They gots themselves a vortex.

This concept of always being too definitive is how you should view service at restaurants. Yes, you may prefer you toast pre-buttered, or your coffee constantly filled, but some patrons do not.

Obviously there are faux pas that will draft the downfall of any establishment, but always is always too definitive.

Always may be too definitive, but I think asking about the glassware instead of waiting for them to ask is the way to go. Yeah, its been with much better beer than what you are serving in bottles, but I get pissed if a bottle gets delivered to me without a glass, I shouldnt have to ask (I do, on those rare occasions it happens, but its annoying to have to ask).

I think the always applies to asking, not necessarily doing it that way from the start (although Im okay with a chef who decides toast must always be buttered too).

Always is too definitive of a word.
The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware, so we only provide them when they're asked for. In fact Miller Light is specifically made for drinkability straight from the bottle. They gots themselves a vortex.

If a place decides that my PBR makes me a second class customer, than I won't be a customer at all.

Always is too definitive of a word.
The only bottled beer we currently serve is Budlight, Miller Light, Coors Light and cans of PBR (after much concession on my part) and I don't deem it worthy of glassware, so we only provide them when they're asked for. In fact Miller Light is specifically made for drinkability straight from the bottle. They gots themselves a vortex.

If a place decides that my PBR makes me a second class customer, than I won't be a customer at all.

Now you're just trying to pick a fight. That's silly.
It's a cheap domestic beer that is served already in a container suitable for it's consumption. If you want some glassware so you can get the nose and judge the body then by all means we are happy to provide, but it doesn't need glassware unless the customer specifically asks for it.

If a place decides that my PBR makes me a second class customer, than I won't be a customer at all.

It's too bad PBR is so tasteless these days. It used to have a flavor, albeit wretched. Now it just tastes like water.

But at least we're talking about beer, whether sublime or ridiculous. We're not talking about bottomless refills of cola.

"See how much I can accomplish when reasonably sober for a day or two?"



Bwaaahahhhh you crack me up.