by Carla G » Sat Sep 18, 2010 9:21 am
Wow, another very thoughtful and insightful discussion brought to you via Hotbytes! (And I'm not being sarcastic.)The only thing I might add is I don't see the problem as being with restaurant chains per se, but chains do seem to suffer symptomatically from the lack of passion often found in indies. Some franchise owners manage to keep their passion, if not for the product at least for the customer service aspect/public service aspect of the business. And it's harder for them because they have to operate in such narrow guidelines. (Ironically those guidelines were originally offered to keep the chains product value high. Now, not so much.)
The problem (as I see it) is not specifically with chains but rather ANY business - restaurant, newspaper, dog-catcher or whatever- that puts profits alone above all else. Making a profit at the expense of your pride in workmanship or your contribution to the society or your community as a whole. That's where things bog down and rapidly start to disintegrate. Chains simply lend themselves to that unfortunate process faster than indies. It seems now if anyone balks at the idea of hugh profits above all else they are labeled a socialist or a communist and looked at askance.
The only other thing I'll add is I agree with the disintegration of marketing/advertising into little more than propaganda and swollen hype. Too often we now see newspapers that were once functioned as sources for supplying real news to a community become nothing more than vehicles for advertising. The news is no longer the reason for the paper's being, it's the advertising and marketing. The news is little more than a second thought and often suffers when put in direct conflict with advertising dollars.
Perhaps (and again this is only MY opinion) Roger is passionate with his responses because he has seen the evil results of this societal evolution first hand. We may all be this passionate when we see our OWN jobs and livelihoods farmed out to cheaper ways and means.
Last edited by Carla G on Sat Sep 18, 2010 9:25 am, edited 1 time in total.
"She did not so much cook as assassinate food." - Storm Jameson