by Adam Smith » Tue Jun 15, 2010 9:41 pm
So I wasn't going to post this because it's my favorite beer and I love the place and we still had a good time at BSB last Saturday, but here's a few gripes...
First let me say that the place was busy but not crowded.
The service was really slow. Our waiter never once asked if we wanted a refill even after the beers were empty, I had to flag him down multiple times, and he didn't explain anything on the menu or about the beer to us except that the kitchen was closing at 2pm, which I'll get to. I dunno if it was the kitchen or the waiter to blame(it looked as if they had one waiter for the whole dining area) but it took over 20 minutes to get fries, a salad and mussels.
OK, I know it's a "gastro-pub" and they always close the kitchen in the early afternoon, but when you have an event like the World Cup that you made a special beer for, extend the kitchen hours. I wanted a burger at halftime and had to go elsewhere.
Finally, the biggest gripe... only one TV, and the volume was very low. Seems to me even if you need to rent them, you get extra TV's for an 'event' on TV that you have been promoting... at the very least run the sound through the music speakers so we can hear the play by play,
All that being said, the food and beer were wonderful. Ordinary English Bitter was verrrry tasty!