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Laura T

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Re: Pizza Hut Charlestown, IN - RANT

by Laura T » Thu Aug 20, 2009 12:16 pm

Thanks for letting us know about this. Just one more reason not to settle for crappy Pizza Hut food!
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Kyle L

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Re: Pizza Hut Charlestown, IN - RANT

by Kyle L » Thu Aug 20, 2009 12:43 pm

I have a feeling this Manger will not have their job for too long. But, that's just my sentiment. And, I really hate anyone to lose their job in this Market. However, I feel they will be very attentive to something like this in the future.
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Roger A. Baylor

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Re: Pizza Hut Charlestown, IN - RANT

by Roger A. Baylor » Thu Aug 20, 2009 1:51 pm

For those evolving youthful minds to witness the corporate chain experience at its most typical, then contrast it with the welcoming ambience of an independent eatery ... I'm happy that there was such a positive outcome to a bad situation.

The problem here is that YUM (not) Brands will likely react by asking you to come back and have dinner on them -- and not only will you have to endure wretched pizza, but you'll have to eat it with the same people who mistreated you.

Why boycott one Hut when you can boycott them all?

Thanks for sharing.
Roger A. Baylor
Beer Director at Pints&union (New Albany)
Digital Editor at Food & Dining Magazine
New Albany, Indiana
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Richard S.

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Re: Pizza Hut Charlestown, IN - RANT

by Richard S. » Thu Aug 20, 2009 2:32 pm

annemarie m wrote:this is what i call poor business by the manager. in today's economy, if that was my store, i would have welcomed you with open arms.


I'd venture a guess that the manager was actually just a shift leader who makes slightly more than minimum wage and has no real interest in seeing a lot of late-evening business.
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John Greenup

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Re: Pizza Hut Charlestown, IN - RANT

by John Greenup » Thu Aug 20, 2009 3:29 pm

Kurt R. wrote:
John Greenup wrote:Strange story....why would Pizza Hut basically turn away business....somewhat analogous to our Kroger/Pepsi controversy from a few days ago....business is business and money is money -- take what comes and be glad you're getting it.

You should find out whether that Pizza Hut is corporate or franchised, then contact the district office or franchisee and tell THEM that story....then that GM might have some 'esplainin' to do.

As circumstances would have it, I saw David Novak, CEO of YUM brands this morning. I sent him an email after our brief encouter and got a very prompt response. I believe he was genuinely offended at how the team was treated. He email two other officers and asked them to handle it. I will let everyone know how it plays out.


The Big Guy himself....well done!!
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Neal M

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Re: Pizza Hut Charlestown, IN - RANT

by Neal M » Thu Aug 20, 2009 3:31 pm

Look at a potential positive here........ A group of 20 teenagers have learned a lesson in the difference between a corporate chain and a locally owned restaurant. Hopefully it is something they will remember :-)
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Shawn Vest

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Re: Pizza Hut Charlestown, IN - RANT

by Shawn Vest » Thu Aug 20, 2009 5:24 pm

GO PIRATES!!!

we love our local sports teams at the CPC
last night we hosted a live internet broadcast of a pre season interview with the CHS football coach.
full house from 6ish to 8
(the podacast of this interview will be available at charlestownpiratepride.com)


PIRATES ROCK
Without question, the greatest invention in the history of mankind is beer. Oh, I grant you that the wheel was also a fine invention, but the wheel does not go nearly as well with pizza. D Barry
www.ctownpizzaco.com
850 MAIN 812-256-2699
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Kurt R.

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Re: Pizza Hut Charlestown, IN - RANT

by Kurt R. » Thu Aug 20, 2009 5:31 pm

Shawn Vest wrote:GO PIRATES!!!

we love our local sports teams at the CPC
last night we hosted a live internet broadcast of a pre season interview with the CHS football coach.
full house from 6ish to 8
(the podacast of this interview will be available at charlestownpiratepride.com)


PIRATES ROCK


Charlestown High School boys soccer tonight 6pm vs. Corydon
Kurt


Character is measured by a series of split second decisions.
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Suzi Bernert

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Re: Pizza Hut Charlestown, IN - RANT

by Suzi Bernert » Thu Aug 20, 2009 5:42 pm

Well, the joint has not changed much since 1981, the last time I went there. I was working for the ambulance service in Charlestown. At the time the offerings were Druthers, Pizza Hut, the Pirate House and a convenience store. We kinda rotated where we ate, so were in Pizza Hut maybe once a week. One afternoon, we were eating our meal and were approached by our server, she said the manager said we had to move the ambulance. We had parked in a space, not blocking anything, so I asked why. She looked really unhappy and said she would get the manager. The manager came out and said she thought having the ambulance where it could be seen was bad for business. She said we could park "around back". I expressed my dismay and explained we were on duty and might need to get out in a hurry. She was adamant and said we had to move it. We had our food packed to go and left. Soon after they realized that no police officer, firefighter or EMT in Charlestown would eat in the place, the mayor even boycotted them. We started getting showered with coupons for free food. I never stepped foot in there again.
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Berndows Enterprise
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Todd Antz

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Re: Pizza Hut Charlestown, IN - RANT

by Todd Antz » Thu Aug 20, 2009 5:51 pm

Suzi Bernert wrote:Well, the joint has not changed much since 1981, the last time I went there. I was working for the ambulance service in Charlestown. At the time the offerings were Druthers, Pizza Hut, the Pirate House and a convenience store. We kinda rotated where we ate, so were in Pizza Hut maybe once a week. One afternoon, we were eating our meal and were approached by our server, she said the manager said we had to move the ambulance. We had parked in a space, not blocking anything, so I asked why. She looked really unhappy and said she would get the manager. The manager came out and said she thought having the ambulance where it could be seen was bad for business. She said we could park "around back". I expressed my dismay and explained we were on duty and might need to get out in a hurry. She was adamant and said we had to move it. We had our food packed to go and left. Soon after they realized that no police officer, firefighter or EMT in Charlestown would eat in the place, the mayor even boycotted them. We started getting showered with coupons for free food. I never stepped foot in there again.


That is hilarious. If you were sitting there with the back doors open and the lights on, I might understand, but making you park around back is ridiculous.
Keg Liquors
Keeping Kentuckiana Beer'd since 1976
http://www.kegliquors.com

617 E. Lewis & Clark Pkwy
Clarksville, IN 47129
812-283-3988

4304 Charlestown Road
New Albany, IN 47150
812-948-0444
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Kyle L

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Re: Pizza Hut Charlestown, IN - RANT

by Kyle L » Thu Aug 20, 2009 6:48 pm

I go to various places in J-town for lunch and often find Fire Engines and the like parked in the lot. I would find it funny if a manager ask one of them to move the truck because they believed someone might think the restaurant was on fire.
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Shawn Vest

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Re: Pizza Hut Charlestown, IN - RANT

by Shawn Vest » Thu Aug 20, 2009 9:16 pm

if you're ever in a strange small town and you're wondering where you should eat...... look for cops, fire folks, ambulances, and delivery trucks (ups, fed ex)...... these service industry people have to eat out almost every day, therefore it only makes sense that they would know the best places to eat in a small town

at the CPC we offer a small discount to "on duty" EMTs, Fire Fighters, and Police Officers, give me a restaurant full of these folks any day

what looks bad parked outside of your business -
sewage treatment/cleaning companies like roto rooter, serv pro, etc
pest control companies
(not that we'd ever ask them to move their vehicles)

shawn
Without question, the greatest invention in the history of mankind is beer. Oh, I grant you that the wheel was also a fine invention, but the wheel does not go nearly as well with pizza. D Barry
www.ctownpizzaco.com
850 MAIN 812-256-2699
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Kurt R.

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Re: Pizza Hut Charlestown, IN - RANT

by Kurt R. » Thu Aug 20, 2009 9:20 pm

at the CPC we offer a small discount to "on duty" EMTs, Fire Fighters, and Police Officers, give me a restaurant full of these folks

And frequent diners
Kurt


Character is measured by a series of split second decisions.
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Shawn Vest

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Re: Pizza Hut Charlestown, IN - RANT

by Shawn Vest » Thu Aug 20, 2009 9:34 pm

yes, and to frequent diners......but we do it solely based on recognition (no cards, no stamps, no punches)....if we see you often enough, we get to know you, you get to know us, and we offer you a little discount on your check (we hardly ever tell you that we knocked it off your check, and we are rarely ever asked to add it to someone's check)
its a very friendly arrangement with no written rules or formal guidelines, an organic socialized discount program you could say
Without question, the greatest invention in the history of mankind is beer. Oh, I grant you that the wheel was also a fine invention, but the wheel does not go nearly as well with pizza. D Barry
www.ctownpizzaco.com
850 MAIN 812-256-2699
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Todd Antz

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Re: Pizza Hut Charlestown, IN - RANT

by Todd Antz » Thu Aug 20, 2009 11:57 pm

Kurt,

Has your letter to the editor made it in the Evening News/Tribune yet?
Keg Liquors
Keeping Kentuckiana Beer'd since 1976
http://www.kegliquors.com

617 E. Lewis & Clark Pkwy
Clarksville, IN 47129
812-283-3988

4304 Charlestown Road
New Albany, IN 47150
812-948-0444
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