Rebecca Clark wrote: I felt bad about no tip, but after reading your responses, I feel better about it. If (and that's a mighty be if) I return to this establishment, it will only be cash from now on.
Maybe you just have a heart that works better than mine (for mine is pretty dark and jaded), but I never feel bad about not leaving a tip. I always plan to tip 20-25% and only deviate from that plan when warranted. Poor service can have many causes, although I think I often receive poor service based on the fact that I look younger than I am. Seems some servers assume a poor tip is coming and then they provide the poor service that leads to the very bad tip they expected. Seems to occur even more when I am out with my gf, as we both look younger than we are. Never do I feel bad docking the tip, as I'm only doing it as a result of the server's actions. I should only feel bad if I am choosing to leave a less-than-appropriate tip for some malicious reason. There's only been a few instances where I left no tip, but each instance was predicated by a major violation of service expectations.
The waitress obviously does not take seriously the task of protecting other people's financial security, as demonstrated by her response. To reward her with a tip for such action is to say, "Well, it bothers me, but I'm not going to do anything about it."
Thinks the frosty mug is the low point in American history.