by GaryF » Tue May 06, 2008 6:45 pm
Mark, please introduced yourself next time you come in to Seviche GC- I am always grateful to be able to put faces to the names on this forum. I serve some nites and manage others- I am the chubby bald man-- hard to miss.
I always find this subject enlightening.
I promise you I will bring this to Anthony's attention- though I'm sure it was researched and thought put into the percentage. We always aim to have our guests leave happy and wanting to return, so if there is ever a question about added gratuity, sevice, food, or anything else please bring it to our attention.
To answer MikeG there is a statement on the bottom of the menu that tells of the service charge. Quite frankly I often forget to add it on. This worked to my detriment Derby night when I received 10% on a 15 top. No one to blame but myself.
To MarkH, yes 20% of $400 is $80. I can understand how you might think that the server pockets all that money, but that is not the case. The $80 also helps support the bussers, bartenders, and food runners that helped in making your evening a pleasent experience. In places that I have worked over the years the percentage of the tip out is 35-50%. Even on the lower side of this equation that means $28 of the tip you left goes to others. The server would end up with $52. Hardly a living wage.
I bring this up not to introduce people to the minutae of restaurant economics, but to give some sort of perspective. Should you think about this when you dine-not ever- that is our job; but should you leave adequate compensation? Yes.
As for the claim that "21" severs make more than their patrons- I find that very hard to believe. I've known quite a few severs from "21" over the years, and while they do exceptionally well (upwards of 100K) I can assure you that the patrons make so much more.
IMO Louisville is blessed with an array of excellent dining establishments that cater to every price range packed with excellent service personnel trying their best to please their clients. Whatever price point you can afford it only seems right to compensate the people that did the hard work for you.