Papalinos Slipping?

Tried the Springhurst location on it's opening week...bad decision...3 us went for lunch...must have been 12 employees in there (training?), but the service was abysmal...took almost an hour for standard lunch items). I got a slice, can't remember one, and one got a calzone. The calzone was BAD...took 7 napkins to soak up the "juice" that came out of it when it was cut open,,,UGH. Overall we gave it a "2".

Seems to be a steady decline...probably won't go back.

We've been -fairly- happy with our visits (5 or 6) to the Springhurst location...The service has always been very good and the non-pizza appetizers and entrees we've tried have been top notch. That said I can't say I was particularly "wowed" by the pizza, it's definitely not in my personal "top 5". Just personal preference I suppose.

I used them to cater a work event for me back in March. I hate to use the word "disaster," but I probably wont use them for anything else.

This is all pretty sad to hear, because when they first opened on Baxter Ave they were awesome! My office was nearby at the time and I would stop in once a week a least.

I have experienced minor inconsistency issues with the baxter location since they opened, but for the most part, feel the quality has remained the same, and when they are "on"(90% of the time in my experiences) they rank among my personal favorites in the city, and this concludes my run-on sentence.