Gary Z wrote:The problem is their system leads to inflated wait times. If I've never been there before and I'm quoted an hour to an hour fifteen, I'm probably going to leave. Knowing that an hour wait time there actually means half an hour means all the difference. Unfortunately that won't help the first time diner who didn't want to wait.
Jackie R. wrote:I can't agree with the statement that there are inflated wait times. I think people are more likely to leave without notifying the host if they arrive and put their names down with an hour an a half wait (and no intention to stay) than people that give their phone #'s or call ahead. I think people that do these things are more likely to fill the seats, hassle-free, and they don't hold seats for their arrival.
Jason G wrote:Or half the time if you DO call ahead, you get there and then you're still waiting anyway. Why? Because someone who did a call ahead was late. Well they don't bump those people to the end of the wait, they will just get them in at the next available table. So then when a few people that did call aheads are late it ends up bottlenecking everything and screwing up the wait times even more.
Either take reservations or don't. I just want to be able to go to a restaurant and get an ACCURATE wait time so i can decide whether to stay or go somewhere else, thats the main thing. And call ahead seating will destroy the wait time estimates.
Gary Z wrote:I can't say for sure that your're wrong based on two experiences, but both times I was there I was seated at least 30 minutes earlier than my quote. That kind of practice will make you lose butts in seats. Just sayin'
Doug Davis wrote:That hasnt been our experience either time. Both times we called ahead 30 mins. Both times upon arrival we were told it would be twenty more minutes. Both times those twenty minutes turned into 45min to hour long waits.
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Will Crawford wrote:According to their Facenook page, as of July 1st ,they will no longer take call ahead seating.
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