Jeff Cavanaugh wrote:I think a good compromise would be for the bartender to politely push back and explain why a particular bourbon was chosen for that drink, but then be ready to give in and make it with the customer's preferred brand if she insists.
I know that if I made a request to sub a bourbon like this, I wouldn't be at all offended if the bartender said something like, "I'll be happy to make that change for you if you like, but I don't recommend it. We picked Blanton's for this drink because it has [x, y, z characteristics] which are really highlighted well by the other ingredients. If we change the bourbon, it probably won't taste as good. But, like I said, I'm happy to make the change if that's what you want."
And I think that would be an excellent compromise delivered with courtesy to the diner.