Gary's On Spring Disappointment

The owner's name is "Guy" not Gary.

They must be furious over that sign then...

The restaurant is named after Guy's father "Gary".

The restaurant is named after Guy's father "Gary".

Ahhh... I've been waiting for someone to say so.

Anyone who has been in charge of booking a floor can sympathize with this. And I find it highly unlikely that the party was turned away and treated like liars - curse me if you will. Robin, it's your party, but it still smells like a fly-by. Maybe not in the vein of motives moved by you-know-who, but the "I'll show you" sentiment. To each their own, but I thought it might be worthy to speak out loud that this post doesn't make me question the aptitude of management and Gary's/Guy's/Greg's/Harold's Place.

There are a lot of good people at work there to make a good thing.

[Robin Garr]

I thought it might be worthy to speak out loud that this post doesn't make me question the aptitude of management and Gary's/Guy's/Greg's/Harold's Place.

There are a lot of good people at work there to make a good thing.

All true, Jackie. In all honesty, though, to me the OP did not have the stench of a fly-by but of someone who had a bad experience and was disappointed. As we all know, that can happen anywhere, and frankly, since Bill (and Alan and Harold) all post here, I thought this was as good a way as any for them to respond to a problem and either add more context or, if the complaint was valid, to make it right.

The restaurant is named after Guy's father "Gary".

and - to add yet another "G" - and it was most likely Greg (Fearing), the manager that the OP spoke with!
I'll offer that, after 4 evenings since their opening, they've jumped in to the top five in L'ville for the wife and myself. And it's *all* because of the food. 3 of my 4 visits have been "Steak au Poivre", done to perfection every time. I've honestly not had a better steak at Ruth's, Ruby's or Mortons. Really, really good food.
Having said, the only things we've taken issue with have been service-related - in all cases a matter of insufficient staff to deal with the number of diners in a given area. That can be just a nuisance for a couple, but downright deadly for a group of 8 or more.
And, i have to say, last weekend we had our first "booking" conflict. I had spoken with Greg early in the week for a Sat. nite table for 4, but on arrival - no record....or so it seemed. Turns ou my res. had been jotted down in the margin of the page. Once found, all smiles & kisses....
So, even with these couple of foibles, it's still in our top 5 because....."it's all about the food!, stupid"