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Gary Guss

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Foodie

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898

Joined

Fri Mar 02, 2007 2:18 pm

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Van down by the River

Re: should you pay extra for no ice in your beverage?

by Gary Guss » Thu Jun 30, 2011 8:18 am

Always a smooth move to lose a customer over a nitpicky point ... and when you lose them they are guaranteed to tell all of their friends, who will remember next time they have a choice of where to go, this is not a good business practice.
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