Joe C wrote:Not Happy!
Hey Joe, I know it was frustrating we couldn't serve you (and around 30 other people) on Friday. We let you down that night, but the shear volume of business meant something had to give.. The call to restrict To-go orders for the 2-hour period was made on the fly, shortly after our bustling dinner opening stampede (approx. 5:30pm). It was a group decision (owners/chef/kitchen) made to insure quality of both dine-in and carryout orders. I still stand by that as the right choice to make. Believe me, we care about each and every single pizza we send out no matter where its consumed. To have added those additional orders in to the mix would have meant many many more disgruntled people. I hope you can look past this and enjoy future experiences with us.
On a side note, the carryout limitation is only in place Friday and Saturday for 2 hours. Now, while we do offer carryout orders, I do not recommend it unless you can eat it right after it is boxed. Like others have stated, the time, effort, and quality ingredients we put into our food can be quickly degraded when a pie is left to sit even just 10 minutes after being made.
Sincerely,
Mark Bellou