by Jeremy J » Fri Aug 06, 2010 8:46 am
Thanks everyone for the kind words and constructive criticism. I think we're doing some great work, but we are still a new restaurant so there are hiccups from time to time. I would definitely ask that if you ever have a bad experience, compliment or suggestion that you please ask for me or David. 99% of the time one of us is there managing the front of house. On the rare occasion that both of us are off, feel free to talk to whoever is working behind the bar (Crystal or Chea).
The heat is definitely an issue, and we're in the process of fixing it, but there's no simple solution since there is a giant unfinished space above us. Usually it's really not so bad, but when it gets to be 90 and up outside it's hard to make it super comfy inside, since in addition to the upstairs we have an open kitchen and very large glass windows that let a lot of sunlight in. Believe us though, we are aware, and when we're running around the floor, in the kitchen or behind the bar, it can be just as frustrating for us. Most folks have been very understanding and I think the majority of our guests still have a fantastic time...we're always happy to bring you extra water to cool off with as well!