by Kelly Herre » Fri Jul 27, 2007 10:39 am
Ok, I've been debating on whether or not I should post negative comments or not, but I just feel like I have to.
Last night my husband and I went to Bourbon Bros because I had seen some pretty good comments here about the food and because we live across the street and smell the scent of good bbq.
However we were really disappointed in the food and service last night. I ordered the 1/2 smoked chicken and my husband got the brisquet. When we got our food, it was all luke-warm...nothing was hot. My chicken looked like it had been torched. My husband's food was good though the portions seemed fairly small but enough to fill him up. My chicken was extremely dry...it was not appetizing at all. The sweet potato fries, though good, were still only just warm. After serving us the waitress talked to a guest for a while and then sat down and talked with someone from the kitchen for quite some time. She never once asked us if our food was to our liking--not even when she picked up our plates and very little of my chicken was touched. Finally as she brought the checks I mentioned something to her about it...the manager came over and apologized and took $4 off the bill, which we appreciated.
The dinner was disappointing to say the least....I hope that they are able to work out the kinks and really do hope I see more positive comments.