Went to Outcast in New Albany with friends. Since it was my treat I thought I better go on line and check out their menu/pricing before hand. That's MY responsibility. Make sure I am operating within my budget and can also include a 20% tip on top of that. (I am not the kind of person that pays for an expensive meal then 10% their server.) I pull up the restaurant's website - NOT a Yelp website or an Uber website of menus that have been posted by other diners goodness knows when. I check out the PDFs the that the restaurant themself posts on their own website. I decide it'll be fine. Menu and pricing looks good. Get to the restaurant to find out some of the drinks and food offerings are no longer available. (shrugs) It can happen especially with supply chains these days being interfered with. We order substitutes. Food was great. Server was a sweetie. Bill seemed high, but well, OK. Got home, checked my ticket only to find I'd been overcharged $12 on the oysters alone. Can't check pricing on all of the dishes because the menu we were handed was not the menu they posted on line. The HIGHER price of the oysters was printed on the receipt but doesn't help dinners after the fact, it only covers management's backside should anyone complain. Thought I'd call to offer some feedback. Phone number on the website doesn't work. Now I'm mad and feel as if I've been taken advantage of. And for me…once is all it takes. I will not go back.
Must restaurants adhere to the pricing they post on their website?